Is HGS a good company to work for as a Process Associate?

Process Associate professionals working at HGS have rated their employer with 4.3 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Process Associate Jobs at HGS now and start preparing for your job interview by browsing frequently asked Process Associate interview questions at HGS .

Does HGS pay Process Associate employees well?

Process Associate professionals rate their compensation and benefits at HGS with 4.4 out of 5 stars based on 58 anonymously submitted employee reviews. This is 41.1% better than the company average rating for salary and benefits. Find out more about Process Associate salaries at HGS.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 205 reviews)); "Good work environment and flexible" ((in 135 reviews)); "Good people and teams mates." ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 124 reviews)); "Good training is going on" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 461 reviews)); "Poor management and will not appreciate hard work" ((in 219 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

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HGS

HGS Process Associate reviews

4.3

91% would recommend to a friend

(58 total reviews)

Venkatesh Korla

100% approve of CEO

91% positive business outlook

Ratings by category

4.7

Culture & values

4.6

Work/Life balance

4.6

Career opportunities

4.5

Diversity & inclusion

4.4

Compensation and benefits

3.2

Senior management

Process Associate employees have rated HGS with 4.3 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Process Associate professionals have an excellent working experience there. HGS is rated in line with the average (within 1 standard deviation) by Process Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

58 reviews

4.0

Jun 19, 2025

.

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good but need to work hard

Cons

Give your best and it will give you success

HGS Response

Hi, Thank you for your feedback. We're glad to hear you had a positive experience and believe in hard work leading to success. Wishing you all the best in your career ahead. If you'd like to share more, feel free to reach out to Talk2us@teamhgs.com.

5.0

Apr 24, 2025

Best

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good very good excellent nice

Cons

Bad very bad bad very bad

HGS Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

3.0

Aug 28, 2024

Hi

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good environment and friendly associates

Cons

But a little biased SME's

HGS Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Viewing 1 - 3 of 58 Reviews

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