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      HSBC

      Engaged Employer

      HSBC reviews

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      3.9

      72% would recommend to a friend

      (28,233 total reviews)
      avatar

      Georges Elhedery

      69% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      HSBC has an employee rating of 3.9 out of 5 stars, based on 28,233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      28K reviews
      2.0
      Nov 3, 2014

      Sinking ship

      Premier relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and good work life balance. Upper level management are knowledgable and very helpful on your career growth (no much opportunity to move up though)

      Cons

      A lot of long time employees are out dated of current banking technologies, operational norms, moreover a sense of customer service. This giant company is undergoing a culture change program that is moving very slowly, probably can't make it to the goal before it closes. Customers are pushing away by very rude branch service that rarely be seen in banking industry. All customer calling are routed to India that can easily put you on hold for an hour. Business is shrinking and branches are closing everywhere.

      3.0
      Oct 26, 2017

      Not a career with a future

      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits package. Midtown office location.

      Cons

      Near constant reorganizations. Staff reductions at the lowest level. Disconnected executive management from day to day activities. Excessive reliance on under trained outsourced staff. Productivity as a result is severely affected.

      3.0
      Apr 4, 2018

      Disorganized, but Some Great benefits

      Vice president/director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Time Off Program (TOP) - A VP starts with 25 days off. It increases every 5 or so years by a week too. Working from Home/Remote - HSBC has great flexibility to work from home. They encourage changing roles to learn other areas of the bank. Movements are not discouraged.

      Cons

      This place is chaos. It's very hard to make important changes at an intuition this large. In addition, since the parent company is in London, many of the Key Risk Indicators and standards are based on UK standards at the global level and do not account even for the way more stringent US regulatory requirements. If you stay here for a few years, you will be sure to be undervalued and underpaid. The only way to make more money is to work somewhere else. Pay increases are never substantial unless you move up a Global Band tier. Lateral movements do not consider additional responsibility, hours, etc. and are treated the same, so there is no pay increase if you move to VP role to another VP role, regardless of any of the aforementioned factors.

      Viewing 1 - 3 of 28,233 Reviews
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      Glassdoor has 36,633 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.