HarperCollins reviews

3.4

59% would recommend to a friend

(447 total reviews)
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Brian Murray

66% approve of CEO

49% positive business outlook

HarperCollins has an employee rating of 3.4 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HarperCollins employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

447 reviews
1.0
Jan 7, 2015

Former Editor

Recommend
CEO approval
Business Outlook

Pros

-Lots of free food -Windows are great in the new building -Commute from Brooklyn is rad -Health benefits are decent -Very creative, insightful, inspiring and passionate people stuck in lower level positions

Cons

-Unhealthy and demoralizing management practices: HarperCollins values employees that are empty vessels who have no ambition, drive or creativity that could infringe on senior management practices that have been in place for decades. -Want to acquire a book? Expect constant pushback on debut author submissions that aren't represented by the top 10 literary agencies. -Editors are encouraged to purchase 'big books' and 'heavy hitters' and avoid purchasing books that cost less than $100k. -Expect the dedication you've given to your imprint and your desire to work there to be unceasingly called into question. Actual questions that were asked at my indie imprint: "Do you want to be an editor? Why? How hard are you willing to work?" -Communication is nonexistent: no one in any department knows what the others are doing at any given time. -Management would rather avoid conflict and force you out than advocate for employees. -The Money Consciousness Mentality is exhausting and demeaning. Number One Priority is finding the next Hunger Games genre book that will make the company $$$ that you will never see. -Professional goals are never outlined when you begin working at the company, while annual reviews are often skipped (good luck on getting that merit raise!) -No room for growth. Full stop. -Human resources comes from a non-book publishing world (Actual question from an HR person working at HC: "What does it mean to acquire a book?") and is unsympathetic to the realities of editorial work and management practices currently in place -If you work in editorial, be prepared to take work home nights, weekends and holidays. There is no work-life balance. -Pay is the lowest of any NYC publishing house Overall: This is not a company that invests meaningfully in its employees or authors.

2.0
Jan 27, 2015

Exhausting and toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company really has it down to a science on how to make money from books, which is very, very hard to do these days, and it is weirdly refreshing compared to other publishers who see content beyond profit. Company functions like a corporate media entity, not a boutique operation. The 401K matching program is good, compared to other publishing houses, and the new offices are fairly swanky (if not a bit cramped).

Cons

The culture is competitive, but not in a healthy way. More in a "I'll tell so and so's boss that you are slacking and get you in trouble" kind of competitive. I have never heard or thought about the phrase "throw under the bus" as much as I have at HarperCollins. Upper management is not concerned with lower level employees or middle management and there is a great deal of dissatisfaction across the board. Now this is not uncommon in corporation, but unlike other places, the higher ups dont seem very happy or satisfied either! While there are performance reviews, they are never seen by anyone, even if the review is an exemplary one. In fact your boss may tell you, this review will not be seen by anyone. Internal promotions are usually given to people who get offers to go elsewhere. They are rarely based on merit. If they are, it takes sometimes up to a year to pan out. HarperCollins will not treat you well when you are employed there, but they will beg to keep you there, which is odd.... Also, as many else have noted, HR is somewhat non-existent. Even more bizarre, is that when people leave or are fired, they just sort of disappear. No transparency about staff changes and turnover. The most troubling thing, though, is that some truly abhorrent behavior is totally acceptable, from sexual harassment to senior level employees actually throwing items (not in a fun way) in meetings. It's not a friendly environment and the majority of those who are in high places are just, well, flat out rude. The company has a rep for being a bad place to work and has for many, many years... and, well, from my experience it's a reputation that proves pretty true. A HarperCollins legend is that no matter what level you come into the company at, you never sit at the table unless you know where you are supposed to sit. And... well it's not just a legend. Someone really will tell you to move because it's his or her seat! It's a place where people snicker, glare, and gossip... and for what? Books that frankly aren't even really that good?

1.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

There are a lot of experienced, talented, and passionate people working here. You can learn a lot if you're willing to deal with some of the cons. People are genuinely excited about what they're working on. There are different levels of medical benefits which provides flexibility. Recently added paternity leave. A couple times a year they will do company-wide book drops. Otherwise, you are entitled to one free e-book a week but hard copy book purchases are taken out of your team's budget. Sometimes they will provide a discount during the holidays. It vastly ranges and depends on the team but generally, working hours are flexible so if you need to dip for an appointment or for your kids you can work from home within reason. There are some parents who work remote one day a week. Vacation policy is generous 15 vacation days to start and 5 vacation days additional after 5 years. Everyone gets 5 personal days.

Cons

Big issues with pay parity across similar roles with similar work experiences. I found out I was making over 40% less than my male counterpart and Human Resources actively prevented my manager and I from raising my salary claiming I was at market rate. Huge pay differences between junior and senior staff. The best way to make market rate here is negotiating hard when you join the company. Additionally, pay at the other publishers is generally higher than at HarperCollins. Even though the company is vastly female there is not much female leadership. You will see the same older, white, males at the c-level. HarperCollins UK released a gender gap report which confirmed a pay gap between males and females. There have been a couple restructurings and there was not transparency or communication from anyone so the fear of job security was in question for a lot of people. They increased the level of vacation time but now, time is accrued monthly and days can no longer be rolled over. Some teams are expected to be available on email after working hours.

Viewing 1 - 3 of 447 Reviews

Glassdoor has 610 HarperCollins reviews submitted anonymously by HarperCollins employees. Read employee reviews and ratings on Glassdoor to decide if HarperCollins is right for you.