Question 1

Is Hertz a good company to work for as a Customer Service Representative/Location Manager?

Accepted Answer

Customer Service Representative/Location Manager professionals working at Hertz have rated their employer with 1.7 out of 5 stars in 232 Glassdoor reviews. This is a lower than average score with the overall rating of Hertz employees being 3.7 out of 5 stars. Search open Customer Service Representative/Location Manager Jobs at Hertz now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Location Manager interview questions at Hertz.

Question 2

Does Hertz pay Customer Service Representative/Location Manager employees well?

Accepted Answer

Customer Service Representative/Location Manager professionals rate their compensation and benefits at Hertz with 2.6 out of 5 stars based on 232 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Location Manager salaries and benefits at Hertz.

Question 3

How happy are Customer Service Representative/Location Manager professionals working at Hertz?

Accepted Answer

75% of Customer Service Representative/Location Manager employees at Hertz would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Customer Service Representative/Location Manager professionals have also rated Hertz with a 2.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.2 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Hertz?

Accepted Answer

Branch Manager (545), Customer Service Representative (382), Manager Trainee (334), Manager (314), Management Trainee (200), Location Manager (189), Assistant Branch Manager (177), Branch Manager Trainee (163), Area Manager (156), Manager Associate (130), Customer Service Representative (CSR) (111), Driver (110), Assistant Manager (104), Transporter (89), Operations Manager (83)

Question 5

What are the pros of working at Hertz according to real employee reviews?

Accepted Answer

"Being a manager in the company gives a company car and is a good benefit." ((in 449 reviews)); "Most of the people I worked with were great and are probably the only reason I continued to work there." ((in 391 reviews)); "The coworkers are great and easy to get along with." ((in 154 reviews)); "Great Opportunities!  Proud to Work For the Clear Industry Leader!" ((in 147 reviews)); "Good bonus and pay scale" ((in 126 reviews))

Question 6

What are the cons of working at Hertz according to real employee reviews?

Accepted Answer

"low pay with bonuses based on arbitrary goal set by upper level management who have no clue about current situations." ((in 493 reviews)); "Long hours they force you to work because they lack employees and it’s very unorganized" ((in 490 reviews)); "Management was poor and lazy Not enough inventory Need cleaners Management will lie to cover themselves and contact HR to get you fired first." ((in 482 reviews)); "The lack of support from upper management and poor communication" ((in 342 reviews)); "You have no work life balance over worked under staffed and basically the rob you of any bonuses that you rightfully have earned!" ((in 240 reviews))

Hertz

Hertz Customer Service Representative/Location Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company car perks overshadowed by biased promotions

Grossly Underpaid

Not horrible

Jobs at Hertz

Hertz reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Hertz reviews FAQs

Jobs at Hertz