Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,138 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Hilton Garden Inn to a friend and 59% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (40) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 101 reviews)); "Great people and product that is conducive to Hilton standards." ((in 99 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 64 reviews)); "Great coworkers to work with" ((in 46 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 174 reviews)); "Low pay and old equipment" ((in 123 reviews)); "Long hours and sometimes stressful" ((in 49 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 35 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What Hilton Garden Inn locations have received the highest employee ratings?

Miami , Denver , Chicago , San Diego , Nashville , Raleigh , Dallas , Minneapolis , Columbus , Irvine

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,980 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 14, 2018

Assistant General Manager

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Amazing staff from the front desk, through management, and all the way to corporate and ownership. Exceptionally accommodating and helpful staff. Room for growth with promotions from within.

Cons

As with any hospitality fields, some guests will be difficult to please. However, for every difficult guest there are 2-3 friendly and fun guests.

4.0

Oct 29, 2015

front desk, night auditor

Front desk night auditor

Recommend

CEO approval

Business Outlook

Pros

overall it is easy going and the staff is friendly, its easy money if you are working nights. the other shifts are more busy but it makes the time go by. You get to meet a lot of good people, guest and employees.

Cons

There really are not any cons that you wouldn't get working anywhere else. Sure you have mean guest sometimes and it can get really busy at times but hey, its a job. The pay is not that good, but it's better than minimum wage. $10 hr.

1.0

Nov 2, 2013

From day one it seemed off, the position I sought after I wasn't hired for,

Server

Recommend

CEO approval

Business Outlook

Pros

I have nothing positive to say about this company n/a

Cons

no type of real benefits or discounts working for this employer.

Viewing 1 - 3 of 1,980 Reviews

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Hilton Garden Inn

Hilton Garden Inn reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Assistant General Manager

front desk, night auditor

From day one it seemed off, the position I sought after I wasn't hired for,

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