Hilton Server/Waiter reviews

3.9

62% would recommend to a friend

(123 total reviews)
avatar

Christopher Nassetta

98% approve of CEO

62% positive business outlook

Server/Waiter employees have rated Hilton with 3.9 out of 5 stars, based on 123 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

123 reviews
5.0
May 11, 2026

great

Recommend
CEO approval
Business Outlook

Pros

location, short stay, security, convenience, amenities

Cons

cost, space ,impersonal ,security, meals

4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The service standards are pretty high. Uniforms are supplied and cleaned daily. The food buffet is honestly great. Employees are never left hungry and there usually is a choice of great desserts offered

Cons

The work itself is quite physically demanding

4.0
Dec 3, 2025

Not Bad

Recommend
CEO approval
Business Outlook

Pros

Very nice customer service throughout

Cons

Tips were inconsistent throughout my time

Viewing 1 - 3 of 123 Reviews

Glassdoor has 13,594 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.