Is Holiday Inn a good company to work for as a Server/Waiter?

Server/Waiter professionals working at Holiday Inn have rated their employer with 2.6 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of Holiday Inn employees being 3.4 out of 5 stars. Search open Server/Waiter Jobs at Holiday Inn now and start preparing for your job interview by browsing frequently asked Server/Waiter interview questions at Holiday Inn .

Does Holiday Inn pay Server/Waiter employees well?

Server/Waiter professionals rate their compensation and benefits at Holiday Inn with 2.3 out of 5 stars based on 23 anonymously submitted employee reviews. This is 23.1% worse than the company average rating for salary and benefits. Find out more about Server/Waiter salaries and benefits at Holiday Inn .

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Sales Manager (42) , Night Auditor (41) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 110 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 96 reviews)); "good benefits re: discounts and hotel points and so on" ((in 57 reviews)); "My manager is great and supportive." ((in 44 reviews)); "Friendly and nice coworkers" ((in 43 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 181 reviews)); "Pay is low for the job done and standard of country" ((in 149 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 110 reviews)); "Low salary compared to the market" ((in 56 reviews)); "No work life balance at all" ((in 21 reviews))

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Holiday Inn

Holiday Inn Server/Waiter reviews

2.6

96% would recommend to a friend

(23 total reviews)

Keith Barr

100% approve of CEO

23% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.3

Compensation and benefits

2.2

Culture & values

2.1

Work/Life balance

2.1

Career opportunities

2.0

Senior management

Server/Waiter employees have rated Holiday Inn with 2.6 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have an average working experience there. Holiday Inn is rated 27% below average by Server/Waiter professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

3.0

Aug 5, 2025

Not bad

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Easy job, good pay, good customers

Cons

Bad collègues, bad managers, they don’t care

5.0

Nov 26, 2024

Great company!

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Good benefits good hours good training

Cons

Nothing that I can think of!

1.0

Mar 23, 2024

bad management

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Food was okay and staff meals were not bad

Cons

Management was rude and unprofessional

Viewing 1 - 3 of 23 Reviews

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Jobs at Holiday Inn

Hotel Housekeeping Department

Hotel Room Attendant Housekeeper

Room Attendant/Housekeeping

Holiday Inn reviews FAQs

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Holiday Inn

Holiday Inn Server/Waiter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not bad

Great company!

bad management

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