HomeGoods reviews

3.4

51% would recommend to a friend

(4,154 total reviews)
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Ernie Herrman

52% approve of CEO

44% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 21, 2016

Store management

Recommend
CEO approval
Business Outlook

Pros

Lots of fun, current merchandise. Good sales associates that work very hard, for the most part. Day went by fast because there was always too much to do and not enough hours to get it done.

Cons

It seems like the managers with the most outrageous behavior got promoted. Actually worked with other Assistants who screamed at associates, treated customer's rudely, talked down to peers, bullied, verbally abused and made people cry and actually walk off the job. When person got promoted to store manager, it was time to go. This person got written up numerous times for his behavior but still got promoted to store manager. Doesn't anyone take these abusive complaints seriously? DMs always looking to criticize, bully and find things wrong rather than build up morale and actually address issues to support staff. Management tactics like you'd find in the 60's. If you made one mistake you were labeled and micro-managed in hopes of making your life miserable enough to want to leave. Most unprofessional group of management that I have ever worked with in retail career of 15 years. Associates worked like dogs for the mostly minimum wage they were paid and not respected or praised on top of that. Very bad morale. People actually cried when I left cause they didn't know how they were going to handle it with the crazies in charge left behind. No team work among store management & very dysfunctional in the way people were treated. Ridiculous amounts of manpower put into upper level management visits. Upper level management did not have a clue how things were really done because everything was so shining and perfect when they visited.

1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

30 hours a week is considered full time for coordinators Great health benefits Ability to win gift cards

Cons

-Extremely low pay -Work you to death -Poor communication skills from management. Perhaps if the store has extended their hours, management might want to make sure their employees are aware of this-hello? -Corporate is so afraid of negative comments from customers that they bend over backwards for them while throwing their employees under the bus and then they back up and run over us again -Corporate is so afraid of the employees talking about unions that we aren't allowed to have reading material-magazines-in the break room as we might be hiding union propaganda inside -Never have enough workers on duty to properly run the store but when we complain we are told they weren't given enough hours for payroll. Yet most days we will have all 3 managers at the store sitting in the office doing what??? -Unrealistic guidelines and policies. Voids are to be avoided like the plague. Doesn't matter if it was the customer's fault or if they changed their mind. You will bring down the wrath of the store gods if your voids are over whatever stupid percentage they deem unacceptable -Expecting merchandise coordinators to "own" the sales for their departments. I can't help if sales are down in my department from last year as I have NO control over someone purchasing anything. But to the managers/DM this is an excuse as they think we have some invisible control over people's wallets and that rearranging a feature or endcap will magically make the crappy items we sell fly off the shelves -Cheaply made and poorly constructed furniture is sold too often. For every Lane or Broyhill, we carry 10 pieces of MDF crap -Only you and McDonald's give their employees info on low income programs that the employees probably qualify for because you pay them so LITTLE -Instead of making us BEG customers for charity donations, donate a per cent of your profits from 1 days sales like Target. Lord knows you earn enough profit off our backs -=-

1.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to see what comes out before customers

Cons

I worked at this company for almost 2 years now abd decided to finally leave. I was working there as a coordinator. If you get promoted to that position, do not think you will get to work in your department. They will have you work on anything but your department, and then turn around and tell you later that your department looks like crap and is loosing $ on sales. Managers will get away with favortism, and HR will not do anything about it. They want you to do 3 different peoples jobs for the price of one. They will tell you to flow things, cashier and recover or do carry outs all within a short time. Priority always changes depending who the MOD is. Descrimination and harrassment in the work force are being written off and never addressed. For what you get paid this is not worth the headache and the physical and mental damage.

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Glassdoor has 4,252 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.