HubSpot reviews

3.4

55% would recommend to a friend

(4,142 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The seductive elements that are evident at most hip tech companies these days. Free food, free beer, great benefits, 401k, decent pay, free gym, attractive office space, stand up desks, the works! You'll feel like a real king for quite some time with all the nice perks.

Cons

This is the 'outstanding' culture that Hubspot prides itself on that I honestly witnessed on a near daily basis: - Male colleagues who VERY openly talk about which Hubspot girls they wanted to sleep with or thought were hot, in the most vulgar of terms. If a certain Hubspot female was coming to the office, you'd sure hear about it! - Coworkers who VERY openly make fun of and gossip about colleagues on and off their team. Know that when you are out sick that you WILL be talked about behind your back, and might have a meme or two making fun of you and shared to the whole team. - A boss, who you are supposed to respect, that gets beyond wasted at nearly every company event. - Coworkers who talk openly and loudly about topics ranging from the size of their genitals, the girls they slept with that week, the drugs they took that week, and the coworkers (on the same team) that they dislike. - People who are so genuinely awful that they make the 'no jerks policy' look like a complete joke, but have complete impunity because of their particular relations to the boss. - Coworkers and bosses who openly start drinking the free beer at 3pm. - Expletives and extreme vulgarities dropped openly and loudly left and right, regardless of the subject matter, but most often when complaining loudly about coworkers or customers. - Bosses and managers that are so inexperienced, incompetent, and juvenile that they not only set the precedent of the above behaviors, but in the face of real professionals waste no time in passing all 'smart people' work off onto them, taking credit for all their ideas and accomplishments without thanks, and running to them desperately for support and counsel in their never ending crisis's. - Middle-Upper management who know all too well about all the above problems (because they have absolutely been told directly or via TinyPulse) but ignore them by remaining conspicuously absent and silent, or firing the people that have the balls to speak up in more adamant ways.

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HubSpot Response
10y
I have a hard time reading what you're describing because it's the antithesis of what we aspire to be and do every day.The whole idea of our culture is predicated on humility, learning, and continuous improvement, so the notion that our goal is to shove it down people's throats or indoctrinate folks is the polar opposite of our objective on a daily basis. Thanks for the feedback, sorry to hear that your experience was so different from so many other folks in terms of speaking up, sharing your opinion, and dissenting. -Katie
3.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Hubspot is a worldclass leader in CRM/Marketing/Sales software, and has really created a phenomenal platform as well as marketing strategy for the platform. #1 platform in the industry, so you've got a great platform to sell. Overall, great company culture despite the way my journey ended.

Cons

I started in January, 2023 and was terminated the week after Thanksgiving, 2023. We all know tech sales have been a real challenge in 2023, but my experience at Hubspot may have prompted an exit from SaaS altogether. If we look at it from a numbers game, I was terminated at 86% attainment. I was struggling...had been for months. When I joined, I was told inbound should cover (approximately) 40-50% of quota, and the rest would be outbound. The reality? 10-20% each month. It was an uphill climb from day one. I know many reps who are also struggling and are looking for their next role elsewhere. I was anticipating starting PIP in December, I had joined a sales/tech coaching group, meeting w/ my manager 2x/week, meeting w/ high-performers and coming at it from every single angle I knew how all while it was taking an enormous toll on my mental health. Instead of PIP, HR joined my 1:1 with my manager and I was promptly let go. I admittedly wasn't super successful, but this was a really disappointing way to leave a company after I had invested so much time and energy and I never got a PIP to try to turn things around.

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HubSpot Response
2y
Sorry to hear things didn't end the way you had hoped at HubSpot and that the exit process was frustrating to you--we will continue to flag feedback to the sales org on how we balance performance and coaching timelines. -Katie
2.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

HubSpot has a great overall compensation package, amenities, and resources for employees. The framework for greatness exists, and with the right leadership, I believe the envisioned excellence will be attained.

Cons

While HubSpot flaunts a truly impressive compensation package, top-notch amenities, and ample resources, there's an underlying sense that the organization is yet to realize its full potential. Regrettably, HubSpot appears to be a mere shell of the once-rumored #2 Best Place to Work. The initially touted culture serves as a tantalizing facade to lure in top talent, but as the veneer fades, a toxic underbelly of "high-performance" becomes increasingly apparent. What may seem like ones unbridled cynicism post-recruitment and during the theatrics of employee orientation soon reveals itself as a stark reality over time. In my brief two-year tenure, I witnessed an alarming level of turnover, layoffs, and burnout, surpassing the cumulative experiences of my multi-decade career. Remarkable individual contributors and stellar managers struggled against the tide, their efforts to foster an authentic company culture often thwarted. Exceptional leaders and contributors were, at times, driven away by the tenured and toxic gatekeepers, resulting in a very disheartening overall experience.

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HubSpot Response
2y
Sorry to hear your experience fell short of your expectations, and that you feel we have a gap between what we have promised and what we have delivered. -Katie
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