IBC Bank reviews

3.4

63% would recommend to a friend

(761 total reviews)
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Dennis E. Nixon

77% approve of CEO

66% positive business outlook

IBC Bank has an employee rating of 3.4 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBC Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

761 reviews
5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I have several reasons why I enjoy working in IBC. The IBC team in Austin is not only super helpful, but it makes you feel like you're actually part of a team that comes together at all times. I enjoy meeting our customers and actually getting to know them, I think that's what makes IBC so different from all other popular banks, we actually find an interest in sitting down with our customers and getting to know who they are not just their name. My coworkers Fabiola Rosales, Akia Bogen, and my ASM Iverlyn Curry have been so wonderful with teaching me and helping me grow in the bank industry. Each of those women are incredibly talented and keeps the environment motivated to want to go out of your way to be the best at your job. The whole IBC team in Austin is amazing because no matter if you're in the same branch or not, they will always be a phone call away and ready to help you with any situation. It is a nice feeling to wake up and WANT to go to work.

Cons

Performance standards can be challenging at times, but it builds strong skills.

1.0
Sep 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Working at IBC strengthens your resume and prepares you to work at another financial institution

Cons

I worked at IBC full-time for roughly seven months. I was excited when I first got the job because I knew banks are great about promoting from within so I saw a lot of opportunity and therefore was alright with only making 10/hr. After training I unfortunately was placed at the slowest branch in the San Antonio market. This can make it difficult to meet sales goals when the goals for my branch were the same as the branch with the most traffic in the market. In order to meet goals management encourages sales associates to visit local businesses to offer employees accounts. However, IBC does not compensate for gas instead, they say that the incentives that you will earn from making those sales will cover for gas. This is not the case; blitzing in the San Antonio market at best is responsible for an additional seven percent of account generation. Sales associates earn six dollars per sales point and typically one account generates two or three sales points. This means at my branch, during a good month when we get twenty new accounts and sales calls are responsible for seven percent of sales 1.4 of those 20 accounts will be from sales calls and you can make anywhere from 12-24$ in incentives off of that account and that is supposed to cover your gas money for the month. To sum things up IBC is cheap and doesn't treat their employees well. However, I will acknowledge that not everyone has that experience. Other branches with higher traffic I have heard are much better to work at however busy branches still have a problem with turnover. I also would like to address some other signs that IBC is a bad company; not only do they not pay their employees they don't pay their bills. For instance, my branch received a notice in the mail that they were sixty days past due on their security bill. That is a red flag, good companies don't do that to people. Another red flag is that they have several branches without a manager and it has been like that for years. They consistently tell their employees that they are going to move them up so they will want to stick around but they don't often promote. For instance, there is a sales associate that has been working at one of the slower branches for quite some time and she has been able to get the whole branch to perform they keep telling this individual that they get a promotion but this person has yet to be promoted. Also, the majority of the managers in the San Antonio market don't actually have the title of branch manager because that would come with a bigger salary. Instead they are senior sales supervisors who barely make more than sales associates.

3.0
Dec 24, 2017

Teller

Recommend
CEO approval
Business Outlook

Pros

relatively easy paid training that lasts a few weeks

Cons

worst paying bank in san antonio unorganized management unnecessary policies understaffed

Viewing 1 - 3 of 761 Reviews

Glassdoor has 778 IBC Bank reviews submitted anonymously by IBC Bank employees. Read employee reviews and ratings on Glassdoor to decide if IBC Bank is right for you.