Question 1

Is IBM a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at IBM have rated their employer with 3.6 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at IBM now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at IBM.

Question 2

Does IBM pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at IBM with 3.1 out of 5 stars based on 18 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at IBM.

Question 3

How happy are Customer Service Representative CSR professionals working at IBM?

Accepted Answer

98% of Customer Service Representative CSR employees at IBM would recommend their employer to a friend. This rating has increased by 16% in the past 12 months. Customer Service Representative CSR professionals have also rated IBM with a 4.8 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.0 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at IBM?

Accepted Answer

Software Engineer (4341), Applications Developer (2902), Software Developer (2411), Project Manager (2320), Senior Software Engineer (2033), Senior Consultant (1844), Consultant (1839), IT Specialist (1112), Application Developer (1104), Associate Systems Engineer (1030), Business Analyst (1025), Systems Engineer (871), Manager (850), Managing Consultant (848), Intern (821)

Question 5

What are the pros of working at IBM according to real employee reviews?

Accepted Answer

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11004 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5026 reviews)); "Flexible timings and work from home options but again that depends on the kind of project we are working." ((in 4357 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3404 reviews)); "Good benefits backed by a solid fortune 50 company with world class products and services." ((in 3298 reviews))

Question 6

What are the cons of working at IBM according to real employee reviews?

Accepted Answer

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5441 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1997 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1743 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 614 reviews))

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