It’s almost impossible to encapsulate all of the cons. First, the company is completely out of touch and dismissive of the customer. No investments are made in terms of improving the solutions brought to customers. The company is routinely last to market with innovations and it’s typically some half baked solution that was not ready to be commercialized. No group talks to the customer during the product dev process so when there is a new solution/innovation it bombs in the market because it does not meet an unmet customer need. It’s something some joker has thought of in the shower to close a gap in revenue.
No long term strategy. Iqvia is the equivalent of a social tag football team where there the strategy is to “get open”. Once the ball snaps a bunch of yahoos are running around the field trying to catch the ball. Duplicate teams call on clients, client facing teams are not aware of all the solutions the company offers and nobody really understands the value proposition the company offers clients, if there even is one.
The company constantly worked in a. 911 state where they are just trying to survive the day, week, month, not 10 years from now.
The only focus is the bottom line. There is virtually no organic growth — growth comes from acquisitions, which are not announced internally or externally. It’s not unusual for a salesperson to learn about an acquisition from a client. And these acquisitions often make no sense. In many cases it’s assumed they are done for some quick revenue relief versus long term strategy. And iqvia sucks at integration, so these acquisitions are a real drain on internal resources.
Iqvia gives zero Fs about the employees. Worst health insurance I have ever seen in a company that is, ironically, in the business of healthcare. The holiday party is in a tent in the parking lot. A seat on American Airlines is more roomy and provides more privacy than the seats in the open space offices. You work your tail off for a 1 percent raise and a bonus that pays out at 50 or 60% if you are lucky. At least 85% of the company is looking for another job. When you walk into any of the offices it’s like walking into a funeral. Oh wait, it is a funeral — celebrating the death that is your career.
There are some good line managers and a few good executives globally and in the US. But in general most are incredibly deficient in leadership, not accountable and driven solely by ego to build the biggest kingdom they can. Management by mood, fear and intimidation is rampant. I never knew what an abusive relationship was until I came here.
No culture, no values, no mission. Every once in awhile someone will spout out that we do what we do for the patient, but in reality it’s to make the CEO and execs rich.
Exec team sits on a different floor of the HQ building and you need a special badge to enter the area. God forbid they hobnob with the people talking to the clients and doing the actual work. This lack of interaction is largely why the execs think this is a great place to work and the employees don’t. That and their insane compensation.
