InMotion Hosting reviews

3.5

63% would recommend to a friend

(233 total reviews)

Todd Robinson

72% approve of CEO

58% positive business outlook

InMotion Hosting has an employee rating of 3.5 out of 5 stars, based on 233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InMotion Hosting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

233 reviews
5.0
Feb 24, 2025

Overall Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of room for opportunities

Cons

It is a small size company so salaries are lower

avatar
InMotion Hosting Response
1y
Thank you for sharing your experience with us. We appreciate your contributions during your time with us and are glad to hear that you experienced many opportunities. We strive to provide resources and opportunities for our team members to grow their career. We assess compensation bands and bonus plans on a regular basis to make sure our compensation is reflective of individual performance and cost of living changes. We also look at external market compensation rates to assess how IMH aligns with other companies. We understand that the company’s success is due to the tremendous effort our team members put into their work daily. As a way of saying “Thank you” to our team, we have a Profit Sharing program that provides payouts twice a year based on company profits, team member performance, and length of service. We are also proud to offer a benefits package that includes medical and dental benefits, paid time off, paid holidays, profit sharing, life insurance coverage and 401(k) savings plan with company match opportunities. Some additional benefits include tuition and certification reimbursement, additional paid time off to volunteer in the community, paid parental leave, and others. Thank you again for sharing your feedback and we appreciate your years of service. Please feel free to reach out to recruiters@inmotionhosting.com if you have any additional feedback.
5.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Clearly defined KPI's Tiered Bonus structure Work from home Fast communication from staff

Cons

Coverage for shifts is thin from Friday to Sunday PTO for longer shifts is lacking and it takes longer to generate enough time.

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InMotion Hosting Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you found an organized work environment with effective communication as well as flexibility in work location. Our Operations team works closely with management to regularly review contact volume and look at anticipated volume in order to create our schedules so we can continue to provide assistance to customers in a timely fashion. The average volume of contacts we receive tends to be lower over the weekend so we do schedule less team members during that time. In scheduling our customer-facing team members, we do offer longer shifts for those that prefer to work 4 days a week instead of 5 with the benefit of having 3 days off each week. Our paid time off benefit increases in accordance with years of service. To manage contact volume in real time, we recently introduced new Workflow Management Specialists to our team that monitor and assign volume in order to make adjustments as contact volume changes. Again, we appreciate your feedback as we are always looking to improve. If there is anything else you would like to share, please reach out to us at recruiters@inmotionhosting.com.
5.0
Apr 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Great entry point into tech, training and documentation are fantastic

Cons

Call center work is not easy nor for everyone

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InMotion Hosting Response
2y
Thank you for taking the time to leave your feedback. We work hard to create a culture where we value the growth of our team members, so it’s great to hear that you experienced that during your time with us. As you know, our customer-facing team members spend their first month or two, depending on position, in our instructor-led training program that is designed to prepare them for the knowledge and skills needed for the role. Sharing knowledge through training and documentation can help our team members learn and grow, as well as provide better service to customers. This is why we champion continued education through self-paced training courses, instructor-led sessions, and through encouraging team members to help in adding to our internal knowledge database. Again, thank you for sharing your feedback. We hope you continue to increase your knowledge and expand your skill sets within the company. If there is anything else you would like to share, please reach out to a member of our HR team or your direct leader. We’re happy to have you as part of our team.
Viewing 1 - 3 of 233 Reviews

Glassdoor has 235 InMotion Hosting reviews submitted anonymously by InMotion Hosting employees. Read employee reviews and ratings on Glassdoor to decide if InMotion Hosting is right for you.