Is KeyBank a good company to work for as a Associate?

Associate professionals working at KeyBank have rated their employer with 3.4 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.5 out of 5 stars. Search open Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Associate interview questions at KeyBank .

Does KeyBank pay Associate employees well?

Associate professionals rate their compensation and benefits at KeyBank with 3.4 out of 5 stars based on 18 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Associate salaries and benefits at KeyBank .

What are the top reviewed jobs at KeyBank?

Personal Banker (303) , Branch Manager (141) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (34) , Private Client Banker (29) , Account Manager (21)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 303 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 207 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 197 reviews)); "Good work life balance if you are not in Investment Banking" ((in 191 reviews)); "Flexible work schedule start times as well as work from home capabilities while working in IT." ((in 68 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 147 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 77 reviews)); "No training program in place for incoming managers." ((in 69 reviews)); "Manager(s) subliminal buliying; plays favoritism;lack of respect; pay scale disparity between male/female." ((in 27 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 26 reviews))

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KeyBank

KeyBank Associate reviews

Compare reviews

3.4

58% would recommend to a friend

(18 total reviews)

Chris Gorman

64% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.6

Career opportunities

3.4

Culture & values

3.4

Senior management

3.4

Compensation and benefits

Associate employees have rated KeyBank with 3.4 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

3.0

Mar 3, 2026

Banking experience

Associate

Recommend

CEO approval

Business Outlook

Pros

Great brand. Good resume experience.

Cons

Direct supervisor impacts work experience a lot.

3.0

Aug 11, 2025

Good company

Associate

Recommend

CEO approval

Business Outlook

Pros

Great learning experience and company growth

Cons

Difficult to navigate our future career steps

5.0

Dec 27, 2024

Great

Associate

Recommend

CEO approval

Business Outlook

Pros

Work life balance, benefits, nice people

Cons

Below market pay, not much else. Great company

Viewing 1 - 3 of 18 Reviews

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Jobs at KeyBank

Equity Research Associate - Healthcare

Financial Wellness Associate

Financial Wellness Associate

Financial Wellness Associate

Financial Wellness Associate

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KeyBank Associate reviews

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