Kin Insurance Customer Service reviews

5.0

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(2 total reviews)
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Sean Harper

Not enough data to show CEO approval

Reviews by job title

2 reviews
5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth opportunity, Kin makes me feel valued and not just a number. hard work is recognized and appreciated and low performers are coached up.

Cons

Systems can be very buggy and processes do not make sense in some cases.

1.0
Oct 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Employees are all remote & the company does send nice gift boxes occasionally to celebrate milestones. Gift boxes contain small desserts &/or company T-Shirts.

Cons

The leadership is astonishingly incompetent. I didn't meet anyone in leadership that had any prior insurance experience. There were no year end meetings to discuss performance &/or opportunities... no one knew if there would be any year end raise until a few days beforehand. There were compliance issues that inexperienced managers had no idea how to handle. There was very little advancement opportunities, only because the managers had no management experience, resulting in high turnover. The benefits were not ideal & the pay was low.

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