Kokua reviews

4.1

86% would recommend to a friend

(709 total reviews)
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Gabe Nakashima

91% approve of CEO

78% positive business outlook

Kokua has an employee rating of 4.1 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kokua employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

709 reviews
1.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The Guest Teachers hired are passionate, mission driven and believe in making a difference in their community.

Cons

I have been in the workforce for over 30 years and I must say, this is the very first job that within the first two months of employment I said to my family and friends that "I DID NOT LIKE THIS JOB!" Why did I stay so long? Because, I honestly supported the mission and believed that the individuals I hired were needed to make a difference in our communities. However, the CEO is one of the most dishonest human beings I have ever met in all my years of life. He does not care about people! I witnessed numerous internal staff members join and within the first few months quickly realize that this company had presented themselves to be something they were not. Poor leadership and no employee advocacy led me to believe that no matter how much I expressed my unhappiness with my employment, I would only be targeted. Asking the difficult questions and pushing my colleagues to be better, got me labeled as an "angry black woman." My intent was questioned when I expressed that the organization needed to find the formula to help us become an Employer of Choice. I was not valued, heard or respected and no matter which of the 6 managers I complained to in those two years, not one was able to find the courage to hear me and fight for me for fear of retribution from leadership. Lastly, when they finally decided to lay off the workforce in response to Covid, the black and brown people went first (after being told that we'd be ok & there was nothing to be concerned about.) No one reached out to "check" on those impacted after the lay off even though they claimed that the decision was unavoidable and they were distraught to be losing "family." They dismissed us and never looked back and have recently posted our positions instead of reaching back out to us to see if we were available to return. Look, you don't want to work here, I promise you. They will make your life miserable.

5.0
Jun 16, 2023

Kokua Education

Recommend
CEO approval
Business Outlook

Pros

Organized, Friendly, and Helpful The best part of working at Kokua is that the staff is exceptionally nice and very responsive. Further, they are really organized, so once you get familiar with Frontline and Paylocity you can focus your attention on your job. There’s a flexibility provided to guest teachers, so you can decide where you want to work and when. This is often not the case with smaller companies, where you often don’t have the option of choosing your placement. I also really appreciate that Kokua offers reimbursement for obtaining your sub licensing and paying for the mandatory background check, which can be costly. Great Support Kokua supports guest teachers by creating opportunities to connect with other guest teachers by hosting events (which don’t require participation), and by providing learning resources just in case you need an assignment for your class, which is helpful since teachers seem to rarely leave sufficient assignments for the class, if they leave any assignment or instructions at all. Also, because Kokua employs quite a few teachers, the likelihood of you running into another Kokua teacher is high, which is helpful. My connections with other Kokua teachers have provided important information regarding which schools and grade levels to avoid. This information has proven itself to be priceless and stress reducing! The Kids For most, the best part about the job is having fun in the classroom with the kids. You get to know them, learn their personalities and quirks, and can support them when they go through challenges at school and at home. You really grow to love the kids and have fun watching them learn new ideas and concepts, which to me is the very best part of the teaching profession. Permanent Employment From a professional standpoint, being a guest teacher positions you to make vital connections with teachers and administrators and learn as much as you want about how charter schools operate. For those seeking permanent employment, long term assignments provide an opportunity to learn about upcoming and available positions at schools, which can lead to offers of full-time, permanent employment.

Cons

These negatives are not exclusive to Koku but are relevant for the position all the same. Exposure to Germs Being exposed to an entirely new microcosm of germs is also a downside of substitute teaching. The potential for contracting a myriad of illnesses from the kids is significant unless you wear a mask all of the time, which can be inconvenient and uncomfortable but doable if you choose to do so. School kids (and some adults) often struggle with hygiene and personal space, especially in the lower grades, so even if you are fastidious about handwashing, the likelihood of you catching something is quite high, especially if you take a long-term position. I was consistently sick for the entire time that I taught my kids (Yes, I said my kids. You get attached!) and am still struggling to return to normal. The good news is, my assigned school conducted weekly COVID tests for the kids, which provided some personal reassurance of protection from COVID, even though I am fully vaccinated and know that negative test results don’t mean you can’t contract COVID anyway. If you are concerned about exposure to COVID, you may want to ask about COVID testing at the school before you take a long-term assignment. Inadequate Pay One of the most significant downsides to being a guest teacher at any organization is the pay, which is consistently low across most organizations that source subs for charter schools (Kokua included). Working full-time as a long-term sub, the pay wasn’t enough to cover my rent, much less my basic living expenses. As a single person living alone, I needed to have at least one source of consistent income while I searched for full-time permanent employment, which is why I happily took the position. Depending upon your role at the school, energy level, and personal responsibilities, you may be able to balance having an additional position. However, this wasn’t an option for me. I had no way to anticipate how mentally, physically, and emotionally exhausting being a guest teacher could or would be. Although I made slightly more money hourly ($2) as a long-term teacher than I did working day-to-day, the pay wasn’t nearly enough compensation. I did not have sufficient paid time to maintain my work space, prep for classes, lesson plan, grade papers, deal with issues, gather resources, communicate needs and information, and read up on teaching methods used in the classroom. I limited the unpaid time I spent completing work as much as possible but I could not avoid spending money out of pocket (not reimbursable but tax deductible) for incentives and treats for my students, which I found necessary to manage behavioral issues, provide motivation, and soothe several students dealing with trauma. Yes, I chose to do this despite not being paid nearly enough because the kids are at the center of my work as an educator. Insufficient Time Each school is different regarding the length of prep and lunch time, and what you need to do to be a successful guest teacher. I have taught day-to-day at schools where the schedule allowed generous amounts of time for prep and lunch but the trade-off was an untenable school culture where the administration wasn’t supportive and/or the kids were undisciplined and disrespectful. At the school where I chose to teach, I had roughly 20 minutes for lunch time instead of the stated 30 minutes (It took 10 minutes to get the kids to lunch and settled before I could return to my class to eat and relax). I had an hour for prep time but that was not enough time to accomplish everything that I realistically needed to do any given day. Some days I needed that time just to gather myself and mentally prepare for what was ahead! You really have to decide what works for you ahead of time because none of this information is available until you actually work at a particular school. Poor School Communication At every school where I have taught, both day-to-day and long term, I was not provided with necessary information regarding students (issues, challenges, needs and supports), school and classroom protocols, or class assignments. For example, important information wasn’t shared with me about students regarding medical issues, restraining orders, significant behavior issues, upcoming field trips, dismissal times or grading, which made my job much harder. The school operations were disorganized and more than once I found myself in situations with angry parents and/or students because administration provided me with specific information regarding a policy that they either changed at the last minute or made an exception for without telling me. Behavior Issues and Discipline The last significant downside is dealing with behavior problems. Support from administrators varies and unfortunately in too many schools you will get the worst behaved classes. In these schools, the administrators are unsupportive and don’t care if you come back. They get relief for the day and move on to another fresh guest teacher. Ask as soon as possible who to call if you have questions, need support with students or feel unsafe. I have been in at least one school where I felt threatened by a student, and many schools where administration was unsupportive. I have also spoken with other subs who have had similar experiences. I obviously NEVER went back to those schools and was grateful to other guest teachers who warned me about schools and grades to avoid. Get to know your colleagues. There are clearly many reasons for how poorly kids can treat subs. However, for most kids, particularly the youngest kids, their reaction to you and poor behavior is a response to managing the change of having an unfamiliar face and a change in their routine. Cell Phones The final negative to the job is competing with cell phones. Some schools allow the kids to have cell phones in the classroom, which is a horrible idea. Avoid these schools if you can unless they have really engaged and supportive administrators and a clear policy that outlines and enforces limitations for cell phone use during class time. You can't compete with the cell phones because the kids are always on them, despite being told otherwise. In these schools it isn't worth your time to constantly tell kids to put their phones away; it won't happen. You can either decide to ignore kids being on their phones or spend your entire class time policing them. It's a headache!

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Kokua Response
2y
Thank you so much for such a detailed review! We really value your feedback and the time you took to help us improve our processes. We will continue to work with our partner schools to discuss topics like pay and benefits. Please always feel free to share your thoughts with your Operations team - we're here to support you! Thank you for all you do to support your students.
1.0
Jun 1, 2020

Not quite Professiona

Recommend
CEO approval
Business Outlook

Pros

Flexible, clear plan but not good execution.

Cons

Kokua did a terrible job when it came to handling their direct employees during COVID. They assured all employees were protected, only to lay off employees a few days later. They then furloughed half of their employees and said they would follow up and we didn't hear from them until 2 months later. No check in no care. Not only that but they then proceeded to lay off those who were furloughed only to post their jobs a week later. Shame on you!!!

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