Is LanguageLine Solutions a good company to work for as a Remote Interpreter?

Remote Interpreter professionals working at LanguageLine Solutions have rated their employer with 2.5 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Remote Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Remote Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Remote Interpreter employees well?

Remote Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.5 out of 5 stars based on 17 anonymously submitted employee reviews. This is 8.3% better than the company average rating for salary and benefits. Find out more about Remote Interpreter salaries and benefits at LanguageLine Solutions .

How happy are Remote Interpreter professionals working at LanguageLine Solutions?

39% of Remote Interpreter employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 16% in the past 12 months. Remote Interpreter professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.7 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (118) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 531 reviews)); "The training is good and complete." ((in 132 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 40 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 368 reviews)); "No benefits / 401k and all" ((in 141 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay for time off." ((in 33 reviews))

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LanguageLine Solutions

LanguageLine Solutions Remote Interpreter reviews

2.5

39% would recommend to a friend

(17 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.7

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Remote Interpreter employees have rated LanguageLine Solutions with 2.5 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Remote Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 30% below average by Remote Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

17 reviews

2.0

Feb 27, 2026

Working from home as a Telephone Interpreter

Remote telephone interpreter

Recommend

CEO approval

Business Outlook

Pros

The convenience of working independently, and having no commute time or expense.

Cons

Constantly changing shift hours, including overnight schedules. Fow of calls, not enough time between calls. Very demanding and stressful calls at times. Low compensation for the responsibility of the job.

LanguageLine Solutions Response

3mo

Thank you for sharing your experience. We appreciate the time you dedicated to providing language support and the important role you played in serving clients. We understand that scheduling changes, call volume, and the nature of certain assignments can be challenging, and we continuously review our practices and resources to best support interpreters in their work. As an independent contractor engaged through a partner, we encourage you to share specific concerns regarding scheduling or compensation directly with your hiring agency, as they are best positioned to address those matters. We value the contributions you made and wish you continued success in your professional journey.

2.0

Mar 6, 2025

Poorly designed training

Remote interpreter

Recommend

CEO approval

Business Outlook

Pros

Easy application through another labor placement agency

Cons

1. As titled, very poorly designed training which shows how much they don't care about their employees. 2. You have to purchase your own equipment for work. 3. They do have some restrictions on what technology or equipment (i.e. a specific brand of cell phone), but the recruiter told me there was no restrictions. 4. Remote jobs like this list being home as one of the pros, but you have to pay for the electricity and the equipment wear and tear without any compensation. You can't even write it off the tax return under current tax regulations. 5. The break policies don't seem to consider the health hazard that could be caused by wearing headsets for long hours. There should be microbreaks built in the schedule to avoid occupational health issues. Maybe that's why they don't hire anybody from California because the labor laws tend to be stricter there. This rating/review is only about the mandatory training that the company provides. However, based on the quality of the training, I don't anticipate that this company will care much about its employees.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate your perspective and understand that training is a critical part of the employee experience. We continually evaluate and refine our training programs to ensure they are effective, engaging, and supportive of our employees’ success. Regarding equipment and technology requirements, we strive to provide clear guidelines upfront to prevent any misunderstandings. It is unfortunate there may be miscommunication during your hiring process. We also recognize the importance of work-life balance and employee well-being. While our scheduling policies are designed to align with business needs, we understand the value of microbreaks and they are available. We appreciate your input and will continue to work towards improving the employee experience. If you would like to provide additional details or discuss your concerns further, we encourage you to reach out to us directly.

4.0

Apr 19, 2024

pros and cons

Remote medical interpreter

Recommend

CEO approval

Business Outlook

Pros

you get to learn and experience lots of situation coming from interpreting work

Cons

various of calls so you cant expect what kind of calls you will be getting

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and you enjoyed taking calls for us. We wish you well in your future endeavors.

Viewing 1 - 3 of 17 Reviews

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LanguageLine Solutions Remote Interpreter reviews

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Working from home as a Telephone Interpreter

Poorly designed training

pros and cons

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