LegalZoom reviews

Most smart people have left Legalzoom. For a good reason too. The company now constitute a pool of non performers. I am from the technology umbrella so let me start with the top. The new CTO of Legalzoom is a great representation of all that is wrong. He is obnoxious, rude and a micro manager. He attends mostly all technical meetings. As a C level officer, his energy should be more focussed on the overall roadmap of the technology team. If you check a couple of reviews from the last few months, someone else has also called him rude and unprofessional. He treats his staff more like modern day slaves. Any theory or suggestion which does not align with his opinion is immediately discarded. I have heard him say, "We need to do this way because I am the CTO and I said so". He is very unpolished and frequently offensive. From what I have learnt, his days at his previous company, Experian were numbered. His good fortune landed him at Legalzoom. So, it began. The downfall of the work culture and the overall morale of the technical talent at the organization. He brought with him some very questionable professionals. The new Vice Presidents have been hand picked from the unemployment line. They were without any jobs for an extended periods of time, before joining Legalzoom. This happened when the unemployment was the lowest in the last 5 years. With them, started the invasion of the unemployed and rejected professionals. Needless to say, their “interviews” and recruitment process were conducted rather secretly. Anyone at Legalzoom would tell you that there are more managers than workers managing the show here. So, if you shake a stick, you are going to hit someone who just delegates. Everyone who joined before 2015 in the technology side is looking for jobs. That is for a good reason. There are no technical challenges, too much politics, demoralizing environment, outdated technology. To summarize the state of affairs there, more than 40% of the workforce in technology has left Legalzoom in the last 3 months or so. Obviously, no emails have been circulated about why and who is leaving. Its hard to keep track of who is still left. The response by the CTO on this regard is “Let them leave, we will find better people”. More than 80% of the open positions still remain vacant. The only people who remain now from before the leadership change are the ones who wont be able to find any other jobs or the ones who are stuck because of their Green Card, H1B status. I have been applying for the past two weeks to other organizations. Hopefully, I will be out soon. With the current talent, one can safely assume that VPs and Directors at Legalzoom technology will not even make it as managers in any successful organization.

First, let me start by saying that most of the recent positive reviews are fake/coerced. LegalZoom HR has been known to ask new and/or easily-coerced employees to write a positive review about LegalZoom on Glassdoor. That's why for every negative review you'll see two or three positive reviews appear shortly after. When I started working at the company about three years ago, before HR began asking people to write reviews, LegalZoom's overall rating was around 2.8/5 (which should have been a red flag). *Since Glassdoor does not allow me to refer to people within the company by their title, this review might read a little awkward... Of all the companies I've worked at, LegalZoom by far has the worst leaders I have ever encountered. Favoritism happens at every workplace, but I've never seen such extreme cases as I did at LegalZoom, especially on the marketing team. And if you're not favored by at least one upper manager - you won't go anywhere with this company. It doesn't matter how hard you work, how nice you are, or how much money you make for the company - you will get absolutely zero recognition or support and you'll be treated like a worthless piece of garbage. If an upper manager or (certain) executive does not take a personal liking to you, it's possible you'll even get laid off under the guise that they are "restructuring" (then they'll post your position on LinkedIn a few months later). If you’re a female who is considering applying for a marketing job at this company – don’t. You will never be recognized, appreciated or promoted because the female in charge of the marketing team has a VERY strong preference for her male employees and makes it VERY obvious. Males in this department are praised, promoted, made to feel important/appreciated – not because they have done such an amazing job, just because the female leader has taken a personal liking to them. The female in charge of the marketing team regularly makes inappropriate comments to her male employees and has even embraced a few of them in the middle of the office for no apparent reason. It’s such a bizarre, uncomfortable environment for a female to work in. It was awkward to watch some of the things that went on there. Unfortunately, the other male "chiefs"are too naïve to notice and stop this unprofessional, toxic behavior. If you are a male, on the other hand, this is the company for you. Everything you do and say is praised and valued. The marketing "chief" will go out of her way to find something in common with you and will strike up a conversation with you on a regular basis. She’ll fight for you and protect you (should you screw up). You’ll get invited to extra-long and frequent meetings to discuss your “brilliant” strategy (and gossip). She may even invite herself to hang out with you on the weekends, if you’re one of her “special” ones. If you're a female - and not one of the two in the company she actually has a rapport with - you'll rarely even get a "hello" out of her. Males also get promoted at a much faster rate at LegalZoom. For example, a male who starts as a Manager will typically get promoted to Sr. Manager within six months or so; after another six months he'll be promoted to Director, then shortly after that, Sr. Director, and from there they'll just change his title every few months to include more "fluff" in an effort to appease and make him feel more important than he is. A female who gets hired as a Manager, on the other hand, will remain a manager for 3, 4, 5, years - sometimes more - with no promotion in site. It's blatant sexism that has a lot of female employees feeling insignificant and undervalued. The second in command on one of the teams within marketing acts likes a spoiled child when he doesn't get his way. He's been know to walk the hallways cursing and whining when he's upset. He also has his favorites on the team (basically any male, and females who are soft-spoken and attractive) and shuns anyone who doesn't fit that description. His wife has a high position within the department that handles the hiring, administration, and training of personnel (should be easy to figure out which department that is) so that's how he's able to get away with this unprofessional, immature, inappropriate behavior for so many years. Also, if you are on the quieter side or consider yourself an introvert, you will not feel comfortable in this environment. The people who do well at LegalZoom talk a lot - too much - about nonsense, mostly, but also about their "brilliant" ideas and how wonderful they are. The incessant chatter of pompous coworkers will really get on your nerves after a while. The marketing team at LegalZoom is a toxic environment to be in. I would advise anyone who is considering a job in marketing at LegalZoom to look elsewhere because you will regret it.