Life Storage reviews

The cons are a mile long. I worked for Life Storage, prior to take over and after and I gotta say HORRIBLE. *The new company runs under the assumed name of Life Storage as they ran their previous name Uncle Bobs into the ground (that should tell you something) *They hire inept DMs who have zero knowledge of the storage industry, zero knowledge of how to manage and zero knowledge of accountability * Benefits are a joke. Over $100 per pay check just for yourself, not including your family *Bonuses cease to exist *The DMs they do hire, do illegal acts to make their properties look better (seen it, called one out and was ultimately told I could quit or they would continue to cut my hours forcing me to quit) *They retaliate against you when you do call them out and become offensive when they realize you actually have more experience than them. *To be promoted you either have to brown nose or be kissing up to someone (seen it, called it out) *Their "Proprietary System" is SO old and outdated that even customers complain on the outdated ways they operate, yet when a customer concern does arise, the facility employees are the ones at fault. *Every single member from the very top to the very bottom micromanages every move you make, however, 99.9% of Corporate has never stepped foot on a property *Getting anything corrected, ie maintenance, customer concerns, IT issues is an act of congress * Managers pad their records (illegally) to make their facilities look better and to raise their "goal". Seen this happen at several facilities *The only true people who are straight with you are the Auditors and even their hands are tied by Big Corporate *Negative reviews on any website are immediately removed, ie customer, employee ( yeap they actually have someone to alter reviews to make themselves look good)

Constant micromanaging, daily threats of disciplinary action for the most inane things, like not completing an intro call within a 30 minute time limit. Daily policy and procedural changes rolled out with insufficient training or on an incomplete basis. Being chastised daily by an Area Manager for not reaching goals, most of which are set to high to begin with. Home Office totally out of touch with store employees. Current group just concerned with the almighty dollar and don’t care about alienating their employees and customers. Work hard, meet goals and the quarterly bonus still stinks.