LifeStance Health reviews

3.2

48% would recommend to a friend

(1,115 total reviews)
avatar

David Bourdon

48% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

There are none worth mentioning

Cons

-There is a HUGE discrepancy in what you actually receive in terms of pay and what is presented during interviews & what Lifestance continues to advertise as far as compensation. Compensation is insulting for the amount of work required and the licensing/experience they require -Billing department is terrible and extremely rude towards clients. They incorrectly bill clients. The poor billing and business practices then negatively reflect upon the therapist. There's a reason LifeStance is being investigated due to client complaints of illegal billing practices and for violating federal securities laws -They say you have flexibility and control over your schedule but in reality you have no autonomy. They completely ignore your schedule & will over-schedule you despite saying you are closed to new clients -Office staff does not keep up with collecting payments from self-pay clients which leads to you not being paid until Lifestance is paid -Lack of racially and culturally diverse providers as well as a lack of cultural awareness & competency in staff, policies, and leadership -You're required to attend meetings and complete administrative tasks that you're not compensated for

avatar
LifeStance Health Response
3y
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.
1.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

All work is from home.

Cons

Contracts put all the financial risk on the provider when/if the company fails to provide you with work. The company is in total disarray...I was hired for full time work and was assured during my interviews and onboarding that there were enough clients to build a full time case load during a 2 month intake ramp up. Pay is not negotiable and is 52% of net receivables. You do not qualify for medical benefits until you have worked at least 30 billable hours per week for two months in a row. Benefit contributions for a single individual are high>$200 per paycheck. There is no pay for trainings or for meetings. My start date was pushed out which meant more loss of income. Oh, any my company computer never came. Over three weeks into the job and still no computer. Per my contract, I am employed full time. During interviews and on-boarding, I was assured there was enough clients to provide me with full time work with a ramp up of 2-3 months. I started work three weeks ago and I have been given a total of 4 clients = 6.5 billable hours over 22 days. And no one has done me the decency of explaining the problem. AND, this is not only occurring to me. I've communicated with two other NP's who have experienced this same situation. This job choice has caused me so much grief and financial loss. Never in my 21 years as a nurse have I experienced such disregard from an employer. Naturally, I am running away from this company and write this review to warm my fellow NP's.

1.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity. Able to set own hours, somewhat. Not micromanaged.

Cons

* Caseload to sustain FT/Benefits is 30 client face facing hours/week. Caseload is NOT SUSTAINABLE without burnout. ESPECIALLY with lack of Paid Time Off. This is not aligned with LSH Mission "to help clinicians lead healthier lives". * There is not Paid Time Off. There are 3 weeks UnPaid Time Off, so income is variable. * Consult groups are unpaid and during 'lunch hour' is not helpful. I went maybe 2x. Felt very isolated. * Training opportunities are not conducive to maintaining required caseload. * LifeStance Better Together/Town Hall having one time/date is not feasible with required caseload. * The change of Long Term Incentive Plan occurred at the start of this calendar year, and employees went without notice for 2 months was not acceptable. * Support from administrative staff has improved, but limited clarity on who is who for my near entire experience with LSH was very frustrating. * Opportunities to promote were named in hiring interviews were never discussed, and even asking about this as I gave notice, there was no opportunities available. *Amount of charting required following Advanced MD EHR transition unrealistic for lack of paid Admin/Charting time. * Onboarding "Sign On Bonus" is actually considered a 'loan' and if you do not work 3 years per employment contract, you will be required to pay back the loan relative to the time you did not fulfill!

avatar
LifeStance Health Response
2y
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.
Viewing 1 - 3 of 1,115 Reviews

Glassdoor has 1,147 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.