Lime reviews

3.3

60% would recommend to a friend

(479 total reviews)

Wayne Ting

64% approve of CEO

54% positive business outlook

Lime has an employee rating of 3.3 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lime employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
2.0
Oct 22, 2018

Deep management issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing fast and space to grow

Cons

1. The culture is really bad. There is no teamwork as people are incentivized to look out for themselves and their monthly bonus (yeap performance is reviewed on a monthly basis like in a factory) 2. Functions don't talk to each other. Everyone's pretty territorial and trying to defend their space, so Ops does not interact much with other functions like marketing (which is crazy). HR is its own world and unresponsive. Finance and logistics are also in their own world and always trying to cover their mistakes as if they were a third party provider and not part of the same company. 3. People realize that in order to grow, they need to execute and kiss-up. At the top, managers surround themselves with yes-men as loyalty is valued highly. Push-back is quickly shutdown as decisions are made up the ladder. 4. Hard to tell if its the acting COO in charge of the company, the CEO or the Chairman. People see the CEO mostly as a figurehead. 5. People are not the priority of management. HR prioritizes recruiting rather than the dealing with basic admin personnel issues. Even when they recruit they give incomplete information to candidates and pressure them to decide quickly without regards of their personal circumstances. 6. It seems that people are just staying for the equity and waiting to vest as they've given up on very basic values that make companies successful.

1.0
Jul 11, 2022

Worst decision of my career to join Lime, I should have declined the offer.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exec Leadership seems to care and have frequent all-hands meetings to share updates. Execs seem really bought in to the company vision and they seem to work really hard. Execs send out frequent employee surveys and seem to care about the issues raised in employee surveys and the retention issues. They are trying to make small changes to make improvements, but it will take time and take much more effort, transparency, and honesty than they are exhibiting. Unlimited PTO is a pro however, there is stigma by team leads whenever you want to actually take time off so it's not really "unlimited". There is a culture of rewarding who can take the least amount of time off and who can work at all hours of the day/night and the excuse is that "we are a global company". Fully remote roles.

Cons

Execs seem to care about the company vision and about people however, this gets lost at the lower levels of mgmt. and execs have no idea what's really going on at lower levels because they don't look into the issues deeply or do skip levels. Jobs posted are to attract people, once in the job, the roles change and the expectations are different than what originally expected. ERGs have maybe one event a quarter and they are not what was advertised when I hired on. Lime is fully remote but many teams and team leaders do not instill good remote work methods. There are many times the right people are not included in conversations, no one uses cameras, rare 1:1s with managers that aren't focused on adding more work, people only talk to you if they need something, and people don't share info unless explicitly asked. Turnover/Retention - teams completely turn over within a year, hard to have continuity, this is especially true in corporate support teams. Work gets distributed and backfills aren't hired for months so everyone ends up doing 2-3 jobs eventually. People are treated as disposable. No 401k matching even though this was promised when interviewing. To move around or get promoted, you have to be there a few years to even be considered. Salary is low and after investigating value of stock options, it's pretty low unless you are hired into upper management roles. They try to down level people and reduce their worth. Make sure to negotiate and start high. Ask for their level charts.

1.0
Aug 10, 2019

No good can come of this

Recommend
CEO approval
Business Outlook

Pros

You get a lot of autonomy in terms of your day-to-day. That's about it for pros, at least for field ops. In most markets you're unlikely to see/hear from your manager very often, so if you're confident in your decision-making ability it can be nice to have the freedom to do as you see fit.

Cons

To narrow it down, I would say leadership in general. I mean this at all levels: executives, central operations, local ops org. There is little to no consideration of what actually makes sense to do, merely what is expedient. Tools needed to accurately track metrics for your market are either at MVP or locked down so you can't get information you need to do your job. They also will not spring for enterprise licenses for any external tools, so they'll ask people to share credentials. There is no transparency whatsoever, so you'll constantly wonder what the strategy is or what's coming down the pipeline. Personally, I was led to believe this would be an analytical role focusing on process improvement and business strategy, only to find out after starting that it's a warehouse manager role requiring you to be plugged in 24/7. I received calls from my team as late as 2am on a regular basis, even on weekends, and had more than a few times where senior leaders were badgering me on Slack in the wee hours of the morning. The company gives the impression that they believe they are still a scrappy little startup, rather than a leader in their industry with nearly $1 billion in funding. The org structure is vague and it's hard to know who to go to with issues and concerns (not that anyone would be likely to help if you asked). It's a big red flag to me if you can't trust anything coming from leadership, particularly when so much of the compensation is tied to the success of the company through stock options rather than being paid a fair market wage. Also, tools and parts are difficult to come by, so you're often expected to use what little money they pay you to come out of pocket for expenses (spent $2000 my first week on tools). In short, the job gives you the responsibility of multiple roles, the resources for none, and the trust level of a temp.

Viewing 1 - 3 of 479 Reviews

Glassdoor has 629 Lime reviews submitted anonymously by Lime employees. Read employee reviews and ratings on Glassdoor to decide if Lime is right for you.