Linode Linux Technical Support reviews

2.9

55% would recommend to a friend

(6 total reviews)

Chris Aker

48% approve of CEO

55% positive business outlook

Reviews by job title

6 reviews
5.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Really great place to work. You get recognized for your work and are in a really great environment for learning and collaboration. The pay is really great, and you have a lot of opportunities to improve and advance.

Cons

Not really any problems honestly in my experience.

5.0
May 3, 2015

Amazing.

Recommend
CEO approval
Business Outlook

Pros

* The pay is great. It's not super-high, but it's far more than the national average wage, and if you know how to make your money work, you can easily live comfortably on what they pay. * The people are amazing. Most people are super knowledgeable, and the higher-ups are down to earth. They take suggestions seriously too. It's not every job where you can be the lowest rung on the ladder and get a meeting with the CEO (who takes what you say seriously) * Lunch. Our office Ninja kills it with the lunches every week <3 * Flexible hours. You usually get the shift you want. The scheduling manager is great about that stuff.

Cons

Egos. Working in a company like this, there are a LOT of egos that butt heads, especially on the support floor. Some people think they're gods, and quite frankly they have no idea what they're doing. ONLY downside to this company, and it's not really the company's fault.

1.0
Jan 27, 2015

Disappointing

Recommend
CEO approval
Business Outlook

Pros

+ Great if you know nothing about Linux and you are looking to get started, you can learn a lot + Medical plan is pretty decent (you pay nothing for yourself) + Regularly offer free lunches, the occasional breakfast and the rare dinner + The people are stellar (with the exception of management), everybody has done something significant, from major websites, games, and others, it seems everybody has done something interesting and meaningful.

Cons

- The pay is absolutely terrible. - Time off plan is sub par and it is often difficult to use your time off benefits due to an extreme shortage of staff. - Tons of stress because of the work load and lack of staff to do said work. - Performance reviews are consistently done late. - Raises are small and few and far between, even if you negotiate well. - Management is ineffective, you will regularly be dealing with people who have zero experience in the industry, no managerial skills, extremely unprofessional and, in general, are poor managers. - Company refuses to adapt. Many people leave because of the poor location, but most said they will gladly stay (despite all the negatives) if they could work remotely. Management will _absolutely not_ budge on this. This is concerning as somebody who wants to work remotely firstly, but even more concerning because the company is suffering greatly due to a lack of staff. One would think that if a company was demonstrably suffering because of a lack of manpower, the company would relax outdated views like no remote work, but that will not occur. - The CEO regularly micromanages everything, getting to the point where every single pull request must be approved or denied by him. Lots of work is wasted because a project was carried out in a way he would not do himself and must be done to conform to his outdated ideas of how things should work. - Absolutely no room for advancement. Every department is so understaffed, even if you are 100% qualified for another position, you will not be promoted because departments can't afford to lose anybody. Prior to my departure, there was a ban on promoting from within because of this reason. Management should not toy with people's careers because they are ineffective at attracting desirable candidates.

Viewing 1 - 3 of 6 Reviews

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