LoopNet reviews about "upper management"

39% positive business outlook

Reviews by job title

7 reviews
2.0
Nov 18, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers, friendly team, competitive environment, a descent amount of incentives, location next to AT&T park, weekly happy hours with free alcohol, free breakfast on Mondays, free fruit and coffees everyday, comp plan easy to understand, you manage your own book of business.

Cons

Let me begin by saying this... I have been with LoopNet for roughly a year and a half, and within that time, I have consistently been a top 5 producer of sales. So, I tell you this, because a lot of people make false claims because they are not hitting their numbers and not making money, so this will allow you to see the opinion of someone who is actually making more money than 90% of the company. - The upper management is extremely sub-par: they make decisions and changes without consulting or even considering the sales team. It is the type of environment where the orders filter down from the top, their is no questioning the policies, it is what it is. Not all, but most of these negatively affect the sales team by making goals higher, but also making it harder to earn more. - The job is a total grind. From 7:30am-4:30pm, you do the same job, calling 100+ people, trying to sell the product. Here are some issues with this. A lot of the leads you are given are bad leads. Some have fake numbers and some have bad email addresses. Unlike most companies, LoopNet does not filter bad numbers or email addresses from their system. For example, you may be given the lead "John Doe or Daffy Duck" with a phone number of 111-111-1111. LoopNet strives on having the most amount of registered users, so it does not require its members to verify their number or email address. This can be very frustrating. Also, many of the people you call, do not understand why you are calling them because they "register" because LoopNet blocks them from continuing on their search unless they fill in their name, number, and email address. So many of these "warm leads" they tell you about, are people who mistakenly come to the site and are prompted to enter this information. - You lose many sales to their "ecom" system. This means that when one of your accounts signs up online, you do not make a commission. Here is the problem: As a sales rep, you are not given a discount to offer, so the client really has no advantage calling you back and giving a credit card over the phone. - Finally... the pay is not competitive. You make a $35k base starting out, after 6-12 months, you can make $38k and after 1.5-2 years, you can make $42k. All of these positions that you are promoted to, you do the exact same job as before. Also, a good sales rep makes about $2500/month in commission; average would be around $1500. Do the math and make your decision. All in all, the place is a revolving door, roughly 10 new hires a month. If you are producing, the management will lay low, but the instant you begin to slip or not hit your numbers, be prepared to have meetings with your regional manager about your numbers.

3.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, transportation stipend, hardworking designers

Cons

Poor upper management, slow to implement changes, inter-office politics, employees are seen expendable

2.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Both commissions and base salary are good. They manage to hire excellent support staff so that AEs can do their jobs.

Cons

Micromanagement from CEO down creates a negative atmosphere of constant stress for AEs. The goalpost is always changing. Meeting company and management expectations is impossible since the boxes to check are infinite and always evolving. Commission structures change quarterly to meet whims of CEO and upper management. Overall, successful AEs are not given the chance to use their own intelligence and skills to work effectively.

2.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great initial sales training, awesome location near the ball park, average benefits, free beer/snacks on Fridays, free breakfast on Mondays, free baseball tickets once a month during the season. Most of the sales team is young with college degrees.

Cons

If one of your customers that you have been working on for any amount of time signs up online instead of over the phone with you, you will get no credit and this happens a lot. You also have to tag all of your leads once every 30 days or another rep might get the sale or if the client calls in to sign up you will get nothing. If a client has a duplicate (two) account the first person to call them gets the credit not matter who did the work or what account gets upgraded. They do not want you chasing/closing big deals or working with any customers who are already premium members. You can not upgrade/up-sell current members to better products.The system is also designed to reward the top reps with inbound sales calls as well as better leads. But if everyone got the best leads and inbound phone calls there would not be enough to go around so they keep the quotas high and the door revolving. They also do not give you any discounts to sell with, you pitch the same price that your customer sees on the website. The system also strongly resists change. The pay is not very good even if you are a top 10. Real young atmosphere - lot's of egos, gossip, drama. Upper management will lie about all the future opportunities and dangle carrots in front of you when nothing is ever going to present itself. There is not much of a career path, you do not want to be there long enough to get to Senior Territory Manager. You have to clock in and clock out or risk losing any incentive pay outs. They will teach you to be agressive, talk to the decision makers, make them feel uncomfortable, and go for the hard sale, but you run the risk of getting in trouble for doing any of these things. Once you finish sales training you will not have much support after that, they kind of throw you to the wolves and it is up to you to succeed or not.

5.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

If you like 6 figures, catered lunch daily, and great teammates apply to be a Sales Advisor. - You would have to intentionally avoid your work to not make 6 figures. OTE is the true OTE (which I've seen mis-reported at other companies) - The office provides meals each day, all day - Each person on the Sales team is a personable, driven individual who is easy to work with, even through tough situations. This role is pretty new within CoStar/LoopNet but the career path is clear. This team is one that has unique access to opportunities with the company across the globe - I myself am eyeing an opportunity to work at CoStar Madrid, Spain. The culture is lax though each team member is a true professional and dedicated to their craft.

Cons

It's tough love from upper management but unless you have a significant attitude problem or strong sense of entitlement then this will not impact your day to day. Rather, it will make your performance better.

1.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay. And that's it.

Cons

Horrible management. Huge egos. . Very high pressure. Comoany micro manages their mid level managers, which in turn means you are micromanaged down to every minute spent working. Out of touch upper management. No respect for sales staff. Rules change almost weekly. Job promises so much, then tricks you into working mostly as a telemarketer, within high pressure sales. Sneaky.

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