Is Medallia a good company to work for?

Medallia has an overall rating of 3.1 out of 5, based on over 1,170 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 37% of employees would recommend working at Medallia to a friend and 24% have a positive outlook for the business. The best reviews about Medallia have been left by employees working as Solutions Consultant , Sales Director and Sales Development Representative (SDR) .

Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 146 reviews)); "Great culture and fun to be around space." ((in 117 reviews)); "Good benefits within the company" ((in 66 reviews)); "Good pay and cares about employees" ((in 34 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 32 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 39 reviews)); "Clueless leadership." ((in 38 reviews)); "Not clear career path and training." ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "No transparency like before." ((in 12 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

What Medallia locations have received the highest employee ratings?

Palo Alto , Raleigh , Austin , Denver , Boston , Chicago

Skip to content Skip to footer

Notifications

Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

24% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

3.0

Jun 1, 2026

Good office environment, but stability is a concern

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

3.0

May 31, 2026

Flexible work with engaging customers, but lacks direction

Presales consultant

Recommend

CEO approval

Business Outlook

Pros

Flexibility Interesting field Great customers

Cons

Lack of direction and culture

1.0

May 7, 2026

Company's future is uncertain with no career growth

Senior technical manager

Recommend

CEO approval

Business Outlook

Pros

Medallia was as one points a decent company to work for but those days are long gone

Cons

Just read the news. Some software companies will survive AI and Medallia is not one of them. You're welcome to take a role here but know their is not career

Viewing 1 - 3 of 999 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.4★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Jobs at Medallia

Senior Corporate Communications Manager

Senior Business Intelligence Analyst

Client Services, Consultant

Medallia Summer Internship [2026]

Client Services, Consultant (Public Sector)