Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)
avatar

Mark Bishof

29% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

999 reviews
5.0
Jan 3, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

5.0
May 13, 2025

New Management, Great WLB

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

Viewing 1 - 3 of 999 Reviews

Glassdoor has 1,170 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.