Is MicroStrategy a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at MicroStrategy have rated their employer with 4.1 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of MicroStrategy employees being 2.8 out of 5 stars. Search open Technical Support Engineer Jobs at MicroStrategy now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at MicroStrategy .

Does MicroStrategy pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at MicroStrategy with 4.4 out of 5 stars based on 21 anonymously submitted employee reviews. This is 34.7% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries and benefits at MicroStrategy .

What are the top reviewed jobs at MicroStrategy?

Software Engineer (104) , Consultant (59) , Senior Consultant (46) , Account Executive (39) , Senior Software Engineer (32) , Technical Support Engineer (26) , Sales Engineer (23) , Sales (19) , Director (14) , Quality Engineer (14) , Associate Consultant (13) , Software Quality Engineer (12) , Sales Executive (11) , Senior Associate Consultant (11) , Senior Sales Engineer (11)

What are the pros of working at MicroStrategy according to real employee reviews?

"The people I worked with were great and the product which was actually great up until a few years ago." ((in 167 reviews)); "in general good work/life balance" ((in 69 reviews)); "Good benefit in this area." ((in 55 reviews)); "Good pay and benefit." ((in 42 reviews)); "Great culture for a first job just out of college" ((in 37 reviews))

What are the cons of working at MicroStrategy according to real employee reviews?

"low salary and compensation when working off" ((in 55 reviews)); "Senior leadership below Glorious Leader exist solely to enable his micromanaging processes and to lick his boots." ((in 43 reviews)); "Upper management is absolutely horrible at everything, except getting in the way of people trying to do their job." ((in 42 reviews)); "Massive layoffs in summer 2014 showed that the company's ebbs and flows were not normal." ((in 40 reviews)); "hand the negative impact that a bad CEO can have on an entire company's culture." ((in 38 reviews))

Skip to content Skip to footer

Notifications

MicroStrategy

MicroStrategy Technical Support Engineer reviews

4.1

99% would recommend to a friend

(21 total reviews)

Phong Le

76% approve of CEO

81% positive business outlook

Ratings by category

4.6

Work/Life balance

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Compensation and benefits

4.0

Career opportunities

3.7

Senior management

Technical Support Engineer employees have rated MicroStrategy with 4.1 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. MicroStrategy is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

21 reviews

1.0

Jun 23, 2025

Michael Saylor is an unstable person

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

My co-workers were some of the best people in the world. Truly. We did our best to cope. The employee lounge perks help.

Cons

Tech Support is chronically understaffed. The management hierarchy gets pretty toxic towards the executive floor. Escalating bugs to the Technology Team often feels like sending things into a black hole. You can show up with a ton of enthusiasm and it's a 1.5 year countdown to burnout. The pay scale does not keep up with the industry standard.

4.0

Dec 13, 2024

Support

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good teams and managers culture

Cons

Have to go in office 4 days week

4.0

Apr 11, 2024

Good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good stock and good starting salary

Cons

hard to develope and change positions

Viewing 1 - 3 of 21 Reviews

Top companies for "Compensation and Benefits" near you

Apple

4.2★Compensation & Benefits

Intel Corporation

3.7★Compensation & Benefits

Qualcomm

4.0★Compensation & Benefits

Honeywell

4.0★Compensation & Benefits

Jobs at MicroStrategy

Customer Success Manager

Customer Success Manager

Customer Success Manager

Account Executive - OEM

Tysons Corner, VA

View job

Senior Sales Engineer

MicroStrategy reviews FAQs

MicroStrategy reviews MicroStrategy Technical Support Engineer reviews

MicroStrategy

MicroStrategy Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Michael Saylor is an unstable person

Support

Good

Top companies for "Compensation and Benefits" near you

Jobs at MicroStrategy

MicroStrategy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

MicroStrategy reviews FAQs

Jobs at MicroStrategy