Does Molly Maid pay their employees well?

According to anonymously submitted Glassdoor reviews, Molly Maid employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Molly Maid. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Molly Maid?

28% of Molly Maid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Molly Maid 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Molly Maid?

Cleaner (43) , Housekeeper (39) , House Cleaner (32) , Maid (29) , Route Manager (27) , House Cleaners/Maids (17) , Team Leader (15) , Home Service Professional (8) , Janitor/Cleaner (7) , Customer Service Representative (6) , Manager (6) , Office Manager (5) , Office Assistant (4) , Operations Manager (4) , Route Driver (4)

What are the pros of working at Molly Maid according to real employee reviews?

"Nice people and very friendly" ((in 15 reviews)); "Some great staff." ((in 11 reviews)); "Customers and tips weekends off" ((in 9 reviews)); "the route manager was wonderful" ((in 7 reviews)); "Fun coworkers" ((in 5 reviews))

What are the cons of working at Molly Maid according to real employee reviews?

"VERY hard work with low pay" ((in 34 reviews)); "NO benefits of any kind." ((in 17 reviews)); "Long hours and no consistency in help" ((in 10 reviews)); "Manager was horrible" ((in 7 reviews)); "He owes me so much money, and now broke and CANNOT find a decent job." ((in 7 reviews))

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Molly Maid

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Molly Maid reviews

Compare reviews

2.6

28% would recommend to a friend

(410 total reviews)

Michael Silva-Nash

100% approve of CEO

30% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Molly Maid has an employee rating of 2.6 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Molly Maid employee rating is 30% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

410 reviews

5.0

Jan 21, 2026

Great company to work for!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, amazing staff, not just another employee more like a family!

Cons

None that I can think of.

Molly Maid Response

3mo

Thank you so much for sharing your positive experience! As the franchisor, we are thrilled to hear that you enjoy being part of the Molly Maid FAMILY. Our goal is to support our franchise owners in creating workplaces where their employees feel valued and empowered, and it’s wonderful to know that this commitment is making a difference. Your feedback helps us continue to grow and improve across all locations, and we truly appreciate your contribution to our success!

1.0

Mar 5, 2026

Bad

House cleaner

Recommend

CEO approval

Business Outlook

Pros

If you enjoy cleaning you do lots of it here Some of the girls were nice

Cons

Where do I start Immature and unethical management Unsafe driving conditions Pay taken away from you Client scams

Molly Maid Response

2mo

Thank you for bringing these concerns to our attention. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.

3.0

Feb 24, 2026

Not for an experienced person

Route manager

Recommend

CEO approval

Business Outlook

Pros

No experience necessary Only need a valid DL and GED Drive company vehicle Use company supplies

Cons

Never a set schedule Never get a pay raise Tips are optional No insurance or education reimbursement options

Molly Maid Response

3mo

Thank you for your review. We are glad to hear you enjoyed the company vehicle and supplies. Thank you for bringing the concerns to our attention. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.

Viewing 1 - 3 of 410 Reviews

Jobs at Molly Maid

RECEPTIONIST/SCHEDULER

Customer Service Representative

House Cleaning Professional