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      NFP

      Engaged Employer

      NFP reviews

      3.7

      66% would recommend to a friend

      (644 total reviews)
      avatar

      Douglas W. Hammond

      71% approve of CEO

      63% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      NFP has an employee rating of 3.7 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      644 reviews
      1.0
      Feb 21, 2019

      Just BAD!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get really lucky with your manager here, and they offer time flexibility which most can’t take advantage of because they are overworked.

      Cons

      First- most reviews on here are fake and forced by HR. The place touts itself for great culture which doesn’t exist but management lives in their own made up world. The office is split into two camps- actual hard working people and charlatans who walk around and pretend to work. If you lick boots here, and management likes you, you can get away with anything. There is zero accountability, again if they like you. Get well versed in football and golf, and start sucking up and you’ll never have to work again. Most don’t even show up to work and “work remotely”. Promotions are not merit based- if you’ve been here long enough but don’t do any work then you will be promoted because that’s just the logical next step here. If you work hard, and they notice you burning out they will promote you to prevent you from leaving, nothing will happen before that because you have earned it. HR is a JOKE. Seriously- a literal joke. So are their benefits. They are trying to establish process’s but just like everything else it’s done backwards. They’ve lost some good talent, will continue to lose more people just leaving riff raff behind most of whom aren’t qualified to work anywhere else.

      avatar
      NFP Response
      7y
      Thanks for taking the time to share your feedback. We’re sorry you feel the reviews here are fake or forced – they aren’t – as we really do want and ask for honest feedback. NFP is committed to continuing to build and maintain a culture that puts our people first and we’re proud to provide flexible work options for employees and reward them for their hard work. We’re constantly striving to learn where we have opportunities in our business, processes and systems in order to provide the best service we can for our clients. With almost 5,000 employees NFP is growing, but we’re always looking for talented people to join us.
      1.0
      Dec 22, 2022

      WOW

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good at acquiring companies but not people

      Cons

      Amazing how many horrible reviews and all to do with management, gossip, clique behavior, lack of training and input and basically expressing the same complaints. Just curious what happens after you reply to these reviews? Does anything change? People have quit/terminated by FORCE basically because its very noticeable when you arent liked.....OR is it because people can be hired for $12.50 an hour and you must get rid of those who are paid more because they were “ACQUIRED” and NOT “HIRED”? Quality and relationships are built on being hired.....otherwise it’s a liability and dollar bottom line (sad that careers are transcended after a decade because we are forced to deal with the WORST AND UNEQUIPPED MANAGEMENT EVER in alllllll my employed years have I ever threw my hands in the air because of something like this)!

      avatar
      NFP Response
      3y
      The experience you describe is certainly not what we want for any employee at NFP. We review every comment and the input people share informs our efforts to refine various elements of our company, including training, compliance and performance reviews. We’ll never be perfect and changes won’t always happen as quickly as (or the way) people want, but we’ll always strive to be better. Thank you for taking time to provide your feedback. -Mary Steed, Chief People Officer
      1.0
      Oct 9, 2019

      Worst experience of my life!! Please Avoid!!

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are zero pros to working for this company.

      Cons

      Easily the most unprofessional, rumor driven, unethical organization that I have ever been a part of. The upper management (Mid-Large Benefit Accounts) is a disgrace and this person should be ashamed of themselves.

      avatar
      NFP Response
      6y
      We’re sorry you didn’t have a good experience with NFP as we’re committed to a people first culture that’s open and inclusive. We strive to provide an equal opportunity for all of our employees to realize their potential to do the best work of their careers. Please contact humanresources@nfp.com so we can better understand your concerns.
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      Glassdoor has 745 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.