National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)
avatar

Tony Mercurio

87% approve of CEO

69% positive business outlook

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews
5.0
Jan 14, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

Good company with competitive pay. Great people work here

Cons

I honestly dont have any

1.0
Dec 22, 2017

Steer Clear.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great lunch program and the company parties are fantastic.

Cons

Everything else. If you are liked, you will be fine. It seems as if there is a "target of the month club" where one employee is mentally destroyed and picked on. You can hear management making fun of other employees on the floor and in the offices, even with doors closed. Never have I heard more people being belittled along with being called stupid and worthless in my life. Truly a hostile work environment after you are placed on an employee rating scale every year. This is true. They rate employees by number and then target the lowest ones, whether they are good at their job or not, and attempt to force them out by intimidation, pressure and humiliation. if you ever went to high school and saw kids bullying others in the hallway, then you understand the environment. Its basically a high school football team running the show. HR is not responsive to concerns whatsoever. Terrible technology is also an issue. the systems are antiquated and extremely inefficient.

1.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Lunch program: for $50 a month you can get a lunch every day and it's not bad food. Location: located in Richfield so there is no traffic

Cons

Management is incompadent and has no idea how to manage employees. Hard working employees are pushed to work harder and harder and longer and longer hours. By the time I left I was working 60+ hours a week on a 40 hour a week salary. Company culture is horrible, it is a back stabbing cut throat throat culture. On multiple acasions my supervisors blamed me for mistakes that they made. Also the company makes it vary clear that employees are disposable and if you make mistakes they will just replace you. Illegal activity: on more then one occasion I was asked to do illegal things for the company. Abuse: managers verbally abuse their employees Lack of training: employees are not given training on how to do their jobs effectively

Viewing 1 - 3 of 215 Reviews

Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.