Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.6 out of 5, based on over 1,267 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 62% of employees would recommend working at Nextiva to a friend and 56% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Nextiva?

62% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (114) , Sales (35) , Software Engineer (31) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Sales Development Representative (SDR) (13) , Customer Support (12) , Customer Service (11) , Inside Sales (11) , Sales Manager (11) , Sales Representative (11) , Implementation Manager (10) , Director (9) , Senior Software Engineer (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 131 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 119 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 64 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "Management is great to work with and wants to help." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Job security, layoffs of many long" ((in 14 reviews)); "The upper management (CEO, owner, VP, etc.) goes out of their way to make it a great place to work, but are disconnected from the fact that the middle management seemingly cares nothing for its employees and sees them as extremely expendable commodities." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

Nextiva reviews

Compare reviews

3.6

62% would recommend to a friend

(1,137 total reviews)

Tomas Gorny

69% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.5

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 4, 2019

Positive Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team here are super smart. It’s amazing how in depth their knowledge is and I’m learning so much. I’m really grateful for the opportunity to work here and I know I’ll be gaining so much from my time here. Just a great environment and upbeat attitudes from everyone.

Cons

It’s a little intimidating working around such smart people. I sometimes don’t totally understand what they’re all talking about!

Nextiva Response

6y

Thanks for your kind and thoughtful review! We appreciate your feedback and are thrilled have you a part of our team. We regularly offer internal training opportunities to develop and sharpen one's skills, and we hope you take full advantage of it so you continue to grow. Our company tends to move quickly, so you are always welcome to ask questions. If you have any additional suggestions or comments, we encourage you to email hr@nextiva.com.

5.0

Feb 2, 2019

Great team environment, easy to learn platform

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

The best part about working at Nextiva is the amazing software development team, they have a solution for everything, and they all work together so well. I am happy to be a part of such a great group. It was a well-developed onboarding and really made it easy to settle in. Nextiva obviously have a lot of experience in hiring and training up new people!

Cons

Because Nextiva was only my second job out of school I can’t say I have a lot of experience with giving this kind of feedback. In my case I can’t think of any cons to working here.

Nextiva Response

6y

Thank you for your thoughtful review. We are incredibly proud of how well everyone collaborates and supports each other. We appreciate your feedback about our onboarding as we're always looking to provide an excellent experience for every new employee. If you have any additional comments or concerns, we encourage you to email us at hr@nextiva.com.

5.0

Mar 4, 2019

Love the office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

it’s really nice work environment. I really enjoying going to work and even look forward to it some days. It’s quite an improvement from my old job.

Cons

None. You get to meet a lot of different people. The best part of the job is that you get to be yourself and make money at the same time.

Nextiva Response

6y

Thank you for your review and for recognizing the incredible, positive work environment we have built at Nextiva. We appreciate your suggestion to improve working parents' experience and will take it into consideration. If you have any additional comments or suggestions, please feel free to email us at hr@nextiva.com.

Viewing 1 - 3 of 1,137 Reviews

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Nextiva

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Positive Growth

Great team environment, easy to learn platform

Love the office

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