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Northwestern University

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Northwestern University reviews

4.0

75% would recommend to a friend

(4,065 total reviews)
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Michael Schill

59% approve of CEO

53% positive business outlook

Northwestern University has an employee rating of 4.0 out of 5 stars, based on 4,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Amount of vacation and sick time , lack of managerial oversight.

Cons

Low compensation, small merit increases, no communication, internal politics, silo'd business units, lack of support, no direction, little advancement, lack of accountability, lack of meaningful leadership, faculty and Sr. leadership egos.

3.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

A large university that is almost always hiring for a wide variety of staff positions. As an entry-level or early career employee, it can be easy to rise quickly if you excel at your job, BUT this depends on your department management. In some instances there may be more opportunities for rapid growth than in corporate, since there frankly isn't much competition among lower-level staff (or upper management, for that matter). It's easy to find things that could be improved and implement procedures to improve them - but you may have to fight for recognition afterward. Outstanding benefits. Automatic 5% contribution towards retirement, plus the university will match your contribution up to an additional 5%. That means you can contribute 5% of your income to retirement and actually be saving 15% per year. 75-80% tuition benefit. The School of Continuing Studies has some good evening certificate and graduate programs for working professionals (though classes may be offered only in Evanston, or only in Chicago, at any given time). They are *trying* to be more progressive when it comes to staff, hosting networking and professional development events and the like.

Cons

Faculty can be downright rude and disrespectful; stay away from positions that deal with faculty if you can help it. I cannot emphasize this enough. They also have no idea how to be administrators or work with staff, and the learning curve is steep every time a faculty member takes on an administrative role. Somewhat rigid HR policies concerning raises and promotions, values years of experience over performance. Senior staff love them some bureaucracy. Getting any changes implemented takes forever. Very hierarchical management, I don't think they've ever heard of "moving towards a flatter organizational structure." No one ever loses their job, even people who EVERYONE knows would have been fired long ago in the private sector. This lowers morale. Staff are a weird mix of folks - some very professional, motivated and talented people, and then a lot of folks who are just like characters from "The Office" (think Dwight, Angela, and Creed types). There are some great individuals on the IT team, but the way the whole IT operation is run is insane. The individual school IT departments have WAY too much autonomy, creating huge disparities between schools when it comes to software upgrades, websites, etc.

2.0
Aug 14, 2015

Declined In Recent Years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are outstanding. They have a retirement match up to 5% and put in an additional 5%. Health insurance is affordable.

Cons

The pay is terrible and there has been lots of downsizing and job reclassification in recent years. You will work the job of two people. Huge culture shift from years ago is tacking place in that it's taking on a more "corporate" feel in a lot of areas. I think there are many unhappy staff and this is not reflected in the overall rating because the reviews are affected by graduate students. Management does not have concern for workers well being and will run off even long time employees if you do not conform to their current paradigm. The turn over is way too high and it's hard to make meaningful connections with others. Career growth is based on who you know, not what you know. No accountability for upper management and how they treat others.

Viewing 1 - 3 of 4,065 Reviews

Glassdoor has 4,446 Northwestern University reviews submitted anonymously by Northwestern University employees. Read employee reviews and ratings on Glassdoor to decide if Northwestern University is right for you.