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ODP Business Solutions

Engaged Employer

ODP Business Solutions reviews

2.7

40% would recommend to a friend

(96 total reviews)

David Centrella

24% approve of CEO

29% positive business outlook

ODP Business Solutions has an employee rating of 2.7 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ODP Business Solutions employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

96 reviews
1.0
Aug 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Wide portfolio of products to sell, flexible.

Cons

The company's operational unit, Veyer, is incapable of delivering an order on time and in good condition. Compared to a world class operation such as Amazon, Veyer is third tier in my opinion. Upper management is a group of white males that seem to have attended college on sports scholarships. The one exception is a woman, who of course, is in charge of HR. The CEO Gerry Smith has made questionable decisions, in my opinion. For example, the Company purchased a business called CompuCom for $1B. ODP failed at integrating the business so CompuCom failed and was sold for $250M. Nice job blowing three quarters of a billion dollars. My view is they appear to be on the same path with a B2B platform the company purchased and rebranded as Varis. Over emphasis on analytics derived from SalesForce.com., culturally the mantra for sales employees is to 'stay off the radar'. The sales force and many employees in the company are unhappy. As a sales representative you will spend half of your time tracking down missing orders and fixing problems. Customer Service is outsourced and is abysmal. The Company hires consultants and restructures every 2-3 years as they try to find some way to survive. My prediction is the company will be sold or merged within 24 months.

3.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Bonus structure is good...starts at 90% of goal. At 100% it is $5K. Each percentage point above 100% is paid out at 3x. So, 105% of goal pays out 115%. Can make some really good money.

Cons

Poor executive management. They operate as a reverse call center.

1.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Some years ago I could have named many Pros- today my pro is collecting a paycheck until I jump ship

Cons

Leadership is filled cookie cutter executives. Directors are spineless puppets on strings. Gone are the days when Directors had open door policy and trust. ODP is the most inept, cut throat organization. Culture is a joke! It’s all about scheming the customer to increase margin

Viewing 1 - 3 of 96 Reviews

Glassdoor has 96 ODP Business Solutions reviews submitted anonymously by ODP Business Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ODP Business Solutions is right for you.