OPEN Health reviews

3.1

30% would recommend to a friend

(278 total reviews)
avatar

Matt D’Auria

78% approve of CEO

27% positive business outlook

OPEN Health has an employee rating of 3.1 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPEN Health employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

278 reviews
1.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The very few pros here are is that they have flexible remote work arrangements, the CFO is amazing who will go above and beyond for you and most people are formal/profressional/nice to interact with. Now here come the cons!

Cons

have never been more disrespected during my time here and then was also abruptly laid off from the company with no warning with the decision that took effect immediately. I know the team is going to see this but changes need to happen. Everything I say will be 100% truthful, factual and honest. I was only with the company for 8 months, took the TA department from a function in shambles to a strong department with very few remaining requisitions left opened. After being laid off and completely shocked with no actual reason, I did not get a chance to even talk to my team about me being let go from the company, so they think I just vanished? I did not get a chance to speak with my hiring manager/business leads I worked with about no longer being with the company, I had to email them on a private account since my email was shut down. I received an exit interview through email which is unprofessional I should have had a meet about it but then I didn’t have access to my email so I couldn’t even complete it! I was not able to speak with the candidates that I had scheduled interviews set up for the day about no longer being with the company, so that is a terrible candidate experience and thinks Open Health doesn’t care about them. No one is going to follow up with them as no one else knew I had scheduled interviews with them. Terrible! I was not able to speak with the candidates that I was at the offer stage that week that I was no longer going to be with the company. I have texts to prove from candidates saying last week “Open Health is so lucky to have you, you are such an amazing person” then boom I get laid off and I no longer can help that person I just convinced for a month to join Open Health and how “wonderful” the company is. I realize this is a long review but there is just so much wrong with the situation/company/HR function. I asked to be given a severance and I have still not received an answer yet a week later, they clearly do not care about recently affected employees this is absolutely ridiculous. It is despicable to see how I have been treated. - Leadership doesn’t care about you, they will use you up until they don’t need you anymore - There is no accountability and the company promotes known bullies/problem causers - Lot of people have left, lot of turn over - Encountered disrespect on at-least 3 occasions - Worst culture out of any company I have worked at - Everyone just passes around responsibility, so many unorganized people - Never felt “great” working here, very uneasy feeling - More money driven than caring about employees Would recommend people going to work “in the industry” rather than in this consulting company I will never ever recommend anyone ever working here. Worst company I have ever worked out. They did me a favor by laying me off!

2.0
Aug 19, 2021

Asks a Lot, Gives a Little

Recommend
CEO approval
Business Outlook

Pros

I did truly value and enjoy working with many of my team members, who were knowledgeable and consistently willing to lend a helping hand when available.

Cons

Open Health will blatantly attempt to get as much out of their frontline workers while attempting to compensate them as little as possible. At first I found the dedication my coworkers demonstrated to be inspiring, but it quickly grew taxing. Early on, you'll be made to feel guilty if you don't open your computer late at night or on weekends to check emails and monitor projects. Eventually you'll realize that the more you exhibit this commitment, the more it will be expected of you. The trick, though, is that you will never be acknowledged or rewarded for your extra efforts. In the span of about 6 months the following occurred: 1) My client gave us significantly more business as they were pleased with our work 2) On a company-wide meeting, we were told the organization achieved their highest quarterly revenue ever At that time, I was consistently working 10+ hour days with explicit knowledge that I was paid about as low as I could be for my title/responsibilities. If you try to talk to your manager about feeling overutilized and underpaid, they'll dismiss your concerns. After 3 years I moved to a similar company and am much happier. You certainly can learn much about this industry at Open Health, but that is only because you'll be tasked with doing much more than your role should encompass and will have to figure things out completely on the fly with little to no support, because everyone is overworked. I'd only recommend Open Health to someone who, frankly, has no better options in the industry. If you do accept a job here, start applying elsewhere after about 6 months. It likely won't get better.

avatar
OPEN Health Response
4y
Thank you for leaving your feedback, we appreciate you taking the time to do this. It is great to hear that you found the team environment so supportive. Our management teams take feedback seriously and the overall employee experience is important to them, as is ensuring that team members’ efforts are rewarded and recognised at all levels.
2.0
Oct 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits (affordable health insurance, 5% 401k match, 25 PTO days, lots of holidays)

Cons

No training Throw you into the wolves No support Long hours No work life balance

avatar
OPEN Health Response
3y
Thank you for your feedback. We’re pleased to hear that you felt that our benefits package was competitive. At OPEN Health, we strive to ensure that all employees have the training and support they need to do their jobs effectively and are sorry that you felt that you weren’t provided with this. We are also very aware of the pressures of agency life and are committed to helping our employees strike a balance. One of these ways is to continue to offer a flexible working environment for our teams across our global locations.
Viewing 1 - 3 of 278 Reviews

Glassdoor has 289 OPEN Health reviews submitted anonymously by OPEN Health employees. Read employee reviews and ratings on Glassdoor to decide if OPEN Health is right for you.