OpenTable reviews

4.0

76% would recommend to a friend

(33 total reviews)
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Debby Soo

77% approve of CEO

74% positive business outlook

Reviews by job title

33 reviews

Reviews about "Diversity & Inclusion"

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1.0
Aug 16, 2025

Micromanaging, dishonesty, toxicity

Recommend
CEO approval
Business Outlook

Pros

Good pay and an interesting product to work on. Some great lower level employees and many very smart people to work with.

Cons

There are some middle managers who are extremely toxic and if you end up with one, beware. Micromanaging, lots of politics, and a lack of transparency. Lack of imagination and vision from leadership. Risk averse and slow to evolve. Upper management plays favorites. Some legitimately rude and even unkind people thrive in this tech org. Meeting-heavy culture.

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OpenTable Response
7mo
Thank you for taking the time to share your experience. We’re happy to hear that you’ve enjoyed the work, the compensation, and the opportunity to collaborate with talented colleagues. We’re sorry to hear about your concerns regarding management style, communication, and culture. Your feedback is important to us and will be shared with our leadership team to help us better understand where we can grow and improve as an organization. We appreciate your honesty and the time you’ve spent contributing to the team.
5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at OT has been an incredibly positive experience, and I truly feel fortunate to be part of such a remarkable team. The company has a strong team mentality, which is impressive considering we are all working remotely. Everyone here is incredibly friendly, welcoming, and helpful, creating a culture that genuinely fosters collaboration and support. It’s clear that many team members come from the hospitality industry, as their warmth and customer-centric approach shine through in everything we do. Additionally, OT offers a fantastic benefits package that goes above and beyond. The company provides numerous perks, including generous paid time off, and even closes during the week between Christmas and New Year's—a truly thoughtful touch that shows how much they value work-life balance. I feel lucky to be part of a company that takes such good care of its employees. In summary, OT not only offers a great work environment but also takes care of its people in a way that reflects the company’s values. It's a great place to grow professionally and feel genuinely appreciated.

Cons

While I truly appreciate and enjoy many aspects of working at OT, there are a couple of areas I believe could be improved. One area is the pay structure and bonus system for management positions. I feel that the compensation could be more competitive given the level of responsibility in these roles. Additionally, the lack of flexibility when it comes to negotiating salary or bonus adjustments can be a challenge for those looking for more tailored growth opportunities. Another aspect I’ve noticed is that political topics, have come up during some all-hands meetings, which can create an uncomfortable or awkward atmosphere. While I understand that everyone is entitled to their views, there seems to be an assumption that everyone shares the same San Francisco-liberal values, which doesn’t always align with the broader diversity of perspectives within the company or presently the country at large. It can be difficult to navigate, especially in a space where differing/conservative opinions may not always be fully acknowledged. Overall, while these are areas for potential improvement, I still believe OT offers a lot of great benefits and a supportive team culture, which I value deeply. These thoughts are just intended to spark conversation for further growth and inclusivity at the company.

1.0
Dec 10, 2024

Lack of Diversity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is fair, benefits are great as well.

Cons

Terrible leadership and management. lack of diversity at every level

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