OpenText Principal Technical Support Engineer reviews

2.3

39% would recommend to a friend

(10 total reviews)
avatar

James McGourlay

Not enough data to show CEO approval

35% positive business outlook

Reviews by job title

10 reviews
1.0
Nov 29, 2025

Shareholders Above All

Recommend
CEO approval
Business Outlook

Pros

very capable computer hardware provided to engineers, decent support for ordering new hardware tools, very good teamwork and camaraderie at my local branch, decent benefits

Cons

Like very publicly traded company, Opentext only cares about Y/Y growth for their shareholders, and will do anything to get it. Tons of bureaucratic processes with multiple levels of approvers, most of who know nothing about the request, when going through the traditional procurement process, even for purchases of relatively small values (<10k). Executive leadership deleted our entire fulfillment team (4 people) who had worked there for 10+ years to try and coalesce shipping at a single location without any forewarning or discussion with the stakeholders. Executive leadership does not care about you unless you produce something Cloud or AI.

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