Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Oracle

      Engaged Employer

      Oracle Support Analyst reviews

      3.3

      53% would recommend to a friend

      (32 total reviews)

      Clay Magouyrk and Mike Sicilia

      Not enough data to show CEO approval

      57% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Support Analyst employees have rated Oracle with 3.3 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Support Analyst professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      32 reviews
      2.0
      Jan 8, 2026

      Constant layoffs, no raises, and strict overtime restrictions

      Support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work option available for support roles. Some direct managers are supportive and understanding despite difficult circumstances.

      Cons

      Repeated layoffs following the Oracle acquisition, with teams being cut to save money while workloads stay the same. Raises are frozen or minimal for years, even for long-term employees. New hires often paid more than experienced staff. Increasing pressure on performance metrics while implementing strict no-overtime policies, making burnout worse. Employees feel like numbers on a spreadsheet rather than valued team members. Decisions are made far from front-line realities, creating disconnect between leadership and staff.

      3.0
      Oct 16, 2025

      Call Center

      Support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, management, and the teams.

      Cons

      Consistent issues with payroll, back pay, and no room for growth or promotions.

      Viewing 1 - 3 of 32 Reviews
      Related searches: Oracle Support Analyst jobs | Oracle Support Analyst salaries | Oracle benefits | Oracle Support Analyst interviews | Oracle conversations
      Oracle reviewsOracle Support Analyst reviews

      Glassdoor has 66,204 Oracle reviews submitted anonymously by Oracle employees. Read employee reviews and ratings on Glassdoor to decide if Oracle is right for you.