Is Oracle a good company to work for as a Technical Support Engineer II?

Technical Support Engineer II professionals working at Oracle have rated their employer with 3.1 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Oracle employees being 3.5 out of 5 stars. Search open Technical Support Engineer II Jobs at Oracle now and start preparing for your job interview by browsing frequently asked Technical Support Engineer II interview questions at Oracle .

Does Oracle pay Technical Support Engineer II employees well?

Technical Support Engineer II professionals rate their compensation and benefits at Oracle with 2.6 out of 5 stars based on 48 anonymously submitted employee reviews. This is 20.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer II salaries and benefits at Oracle .

How happy are Technical Support Engineer II professionals working at Oracle?

55% of Technical Support Engineer II employees at Oracle would recommend their employer to a friend. This rating has decreased by 41% in the past 12 months. Technical Support Engineer II professionals have also rated Oracle with a 3.2 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Oracle?

Software Engineer (1930) , Senior Software Engineer (1349) , Associate Consultant (1075) , Senior Consultant (1045) , Account Executive (1026) , Account Manager (989) , Principal Consultant (792) , Principal Software Engineer (760) , Sales Representative (740) , Member Of Technical Staff (723) , Business Development Consultant (720) , Software Developer (715) , Consultant (695) , Applications Developer (694) , Applications Engineer (637)

What are the pros of working at Oracle according to real employee reviews?

"Good work life balance given so that you become lazy and settle down for less and compromise" ((in 8474 reviews)); "The benefits are good; it is nice to have access to the Oracle University classes." ((in 3503 reviews)); "Enjoyed working with the marketing team and the people there are great and easy to get along with." ((in 2410 reviews)); "work culture is good and your work is seen by all the people in the hierarchy" ((in 1858 reviews)); "Good to work and flexible work from home" ((in 1576 reviews))

What are the cons of working at Oracle according to real employee reviews?

"Salaries are low for industry consequently have high turnover rate (3 mgrs in 2 years)." ((in 2374 reviews)); "No hikes and bonuses." ((in 1148 reviews)); "Managers seem to be caught up in politics and corruption quite frequently and are frequently bad at managing and very good at micromanagement." ((in 1044 reviews)); "Advancement and avoiding frequent layoffs depends solely on politics and relationships with those above you." ((in 658 reviews)); "poor leadership; managed by a spreadsheet and billable utilization with no other considerations; just a number" ((in 461 reviews))

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Oracle Technical Support Engineer II reviews

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3.1

55% would recommend to a friend

(48 total reviews)

Clay Magouyrk and Mike Sicilia

100% approve of CEO

36% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Technical Support Engineer II employees have rated Oracle with 3.1 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

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Reviews by job title

48 reviews

1.0

Apr 12, 2026

Stay Away

Technical support

Recommend

CEO approval

Business Outlook

Pros

Remote work but stressful always

Cons

Layoffs layoffs layoffs no raises

3.0

Jan 27, 2026

They were an employer of all time

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Good to start in, crap to grow up in. Fair and corporate. Don't screw them, they won't screw you. They never did me wrong. the fortune 500 mindset gets to some people.

Cons

Monotony does not begin to describe things. Then frantic and rushed changes. Then monotony. The frantic and rushed changes were never good. A decade. No major software update impacting support was a positive one. Some were less bad than others.

5.0

Dec 9, 2025

Strong learning environment but disappointing compensation

Senior technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Support engineering work exposes you to complex technical challenges. Team collaboration is generally good and there are opportunities to improve technical skills. Stable organization with well-established processes. Access to internal training resources is helpful for skill growth.

Cons

Workload is consistently heavy and often stressful. Compensation felt below the market for the level of responsibility. No stock, shares, or bonus options were offered. Limited recognition for the effort required in customer-facing support roles.

Viewing 1 - 3 of 48 Reviews

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Oracle Technical Support Engineer II reviews

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They were an employer of all time

Strong learning environment but disappointing compensation

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