Panera Bread reviews

3.4

48% would recommend to a friend

(18,749 total reviews)
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Paul Carbone

42% approve of CEO

33% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
4.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Overall, I had a great experience as an overnight baker at Panera. Both my bosses were awesome to work with and even though work was tough, it was pretty standard once I was done with training. I would still be working if I did not have to quit due to my commitment to finishing college. Other pros were: -Given plenty of freedom to work at your own pace as you are usually working alone. -Free credit for food when done for the day. -Better than average pay, decent benefits and some raises. -40 hours a week -Almost all of the other bakers were excellent at their jobs and fun to be around. -Although both of my bosses were quite tough, they were very appreciative and supportive of the good work I did. -Both my bosses were always willing to send me help if I needed it (for a $2000+ bake, catering, etc.). -Both my bosses would deal with any issues that GMs and store managers would have with either me or my bakes (believe me, they would complain about everything). -6 weeks of training which is more than enough to learns the ropes of panera baking which does not require any prior food experience. -Although I went to a bunch of different stores for training, I settled into one store when I was done with training and stayed there for the remainder of my time at panera.

Cons

-There is no set time for breaks. The only time I was able to take one was if I hurried through my bake to have about 15 minutes to take one before I started clean up. -This job is very mentally and physically demanding even once you get the hang of it. -Solo baking is very tough and you won't get many hours during the slower times of year (April through September) if you can't solo bake. -You need precise time management for this job. One wrong thing will ruin an entire night and have you hustling to get the bake done. -Store and Baking management are run by two different systems which leads to quite a bit of problems. -No reimbursement for gas or tolls if you have to go to another store. -Detail cleaning is stressed but it is hard to get done when solo baking.

4.0
Jan 25, 2018

Night Baker

Recommend
CEO approval
Business Outlook

Pros

Panera has a "No Jerks" policy. Fair treatment is usually the way of things. Freedom of shift time within reason. There is a great system set up for getting everything done in a night. (provided all equipment is functioning properly) You become very good at managing multiple timers and high production volume, work is exercise. One of the bonuses as a Night Baker is free lunch within reason and being able to work with music and solitude and focus, you have free range to make it fun for yourself, so long as every thing is done before 4 A.M. Pay is decent enough to catch some extra hours and pay necessary bills. day time availability is open depending on your ability to manage your sleeping hours during the day.

Cons

You often will not have time to eat lunch on the clock, especially near holidays, which may complicate your family life balance at times. If you have young children they will see you as exhausted more often than not, or sleeping, and you are able to be present when they need you but sleep loss and lack of sun exposure becomes a toll on health. On pay, some of the men started with higher wages at the choice of the baking manager-which is a different manager from the store manager, and as it is not "polite" to discuss ones salary, and you are often working solo except for in rare cases of doubled workload, it's difficult to discover differences in pay rate. If a preceeding baker did not set up the necessary prep, you always have to show up a bit earlier to cover what they missed. There is also little room to move up in the company from a baking position. There are only two spots above a Night Baker for a potential promotion, and that is often based on a regional manager's choice. despite any cons to the company, it was still a great place to be apart of and if day time baking were possible, I'd go for baking with them again.

3.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is reasonable and negotiable. Management has gotten better, even if they are a quite overworked. Free bread. SO much free bread. $10 credit towards free meal at end of every shift. Given a full six weeks to get the hang of things. Fellow employees are quite friendly. Espresso machines on hand to help with staying awake. Bakers are respected for their difficult job.

Cons

Biggest issue is the workload. It's unfathomably huge. You are responsible for prepping and baking 95% of everything the store sells. Unless you have hard sales, military, or manufacturing experience, it's unlikely you have the willpower to do this job. You will think you have finished everything, then turn around and find the other 67 things you need to bake. On top of all this, there are no breaks. 15 minutes? No. Half hour for lunch? Hell No. You can take a moment to breathe only once you've become an expert at efficiently crafting everything. If you have time near the end of your shift after you've finished everything (unlikely) THEN you can sit and try to forget about the flour covering you from head to toe. If you're a smoker, you're screwed. Requested time off, even unpaid, is hard to come by, especially any time between September - January. Anything more than four continuous days is out of the question. You will be burned badly multiple times. Expect it. Invest in burn gel and bandages. You will also be frostbitten if you touch anything metal in the subzero freezers. Any joy or finesse you put into your work will need to be wiped away. Imagine this place as a French kitchen, without any of the coworkers or lovely garnishes. You have to operate like a machine, pushing out hundreds of flat breads, bagels, pastries, souffles, baguettes, and artisan loaves before your shift is up. The clock is your enemy. Do one part of the sequence wrong and you will find yourself having to work twice as hard the next day to compensate for one tiny mistake. Delivery truck is sometimes late, forcing you to alter the sequence of baking. This can result in 30-60 minutes in delays you will be expected to take up the slack for.

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Glassdoor has 19,045 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.