PenTeleData reviews

3.0

45% would recommend to a friend

(3 total reviews)

David Masenheimer

71% approve of CEO

36% positive business outlook

Reviews by job title

3 reviews

Reviews about "Culture"

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3.0
Jan 15, 2025

trust issues

Recommend
CEO approval
Business Outlook

Pros

steady job, great benefits, knowledgeable staff, title incentives

Cons

intradepartmental issues rooted in trust, work quality, mutual respect

4.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent salary, great benefits and paid time off.

Cons

New management is not as open to communication or suggestions as the previous management was. With the previous management, we were beginning to feel like they were with us and understood how we felt. Now it seems to be more about numbers. It was much more fun under previous management as well.

2.0
Jun 15, 2022

Low Pay - Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few if any. The best part was a few co-workers who shared with your pain.

Cons

MIA manager at all times. Very little managed, more so a trial by fire culture. Additional education is encouraged with little to no assistance or reward. High expectations with minimal to no training. Lacking a skilled trainer. Often times the good talent is chased off due to the lack of compensation and pay for the hard workers that carry most of the weight.

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PenTeleData Response
3y
Our management appreciates your review and feedback. Although it sounds like our company was not a good fit for you, we pride ourselves on a very hands-on management team in all departments and very dedicated and friendly training teams in our Call Center. In fact, our paid training programs can last in the range of four to six weeks, depending on the department and the employee’s past education and experience. During this time, and after, every day may present unique scenarios. It is common to have plenty of on-the-job learning with the assistance of supervisors, team leads, our quality assurance departments, and trainers, who are all available to help as needed. Our competitive compensation package includes tuition reimbursement, so that career growth and the resulting salary increases are available to full-time employees who have an interest in advancing with our company. We truly wish you the best of luck with your new endeavors.

Glassdoor has 29 PenTeleData reviews submitted anonymously by PenTeleData employees. Read employee reviews and ratings on Glassdoor to decide if PenTeleData is right for you.