Philips Customer Service Representative CSR reviews

3.0

100% would recommend to a friend

(6 total reviews)
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Roy Jakobs

Not enough data to show CEO approval

94% positive business outlook

Reviews by job title

6 reviews
3.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

time off, benefits, supervisors are helpful

Cons

it can be stressful at time

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Philips Response
1y
Thank you for the review. We appreciate it that you've decided to look back on the time you've worked for our company. Your experience is very important to us. It's good to hear that you were happy with the benefits provided and that you've felt supported by the managers at Philips in Malvern. We of course regret that you've found the work to be stressful at times: your feedback will be noted. We're constantly striving for improvement, also as employer. Wishing you all the best in your future undertakings!
3.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

work from home, team zoom meetings, time saved

Cons

management cares more about themselves than employees

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Philips Response
1y
Thank you for sharing your review with us. Although it's good to hear that the WFH experience was positive, it's unfortunate that your experience with management didn't live up to your expectations, and our company values. Your feedback is important to us, and will be used in our continuous efforts to improve. Wishing you all the best with your career.
4.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

good salary and employee benefits

Cons

long work hours during sales closing

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Philips Response
2y
Thank you for sharing your review with us. It's good to hear your Philips experience was positive overall - your points are noted, as they help us move to the right direction. Wishing you the best with your future career steps.
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