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      Pilot Flying J

      Engaged Employer

      Pilot Flying J reviews

      3.1

      42% would recommend to a friend

      (2,321 total reviews)
      avatar

      Adam Wright

      58% approve of CEO

      43% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Culture & values

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Senior management

      Pilot Flying J has an employee rating of 3.1 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 1, 2026

      Safe Environment but Not a Safe Space for Feedback or Ideation

      Graphic designer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Buildings and facilities are maintained well and are safe. Free coffee and fountain drinks. Most coworkers are nice and mean well, but the organization is similar to a caste system and lower-level team members are excluded from voicing their ideas.

      Cons

      No consistency in directives, however, it is clear that leadership cares more about optics. Less benefits every year, but it costs more. A lot of corporate talk, but very little action (a.k.a. do as I say, not as I do). Promotions are based around who you know, not merit. Leadership and managers are exclusive, frequently go off-site while the rest of the workforce is demanded to work in-office. Be wary of high turnover rates, backstabbing, and doublespeak. Best hold your tongue or retaliation will occur.

      Viewing 1 - 3 of 2,321 Reviews
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      ReviewsPilot Flying J reviews

      Glassdoor has 2,378 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.