Progressive Insurance File Owner reviews

2.9

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(11 total reviews)
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Tricia Griffith

100% approve of CEO

2% positive business outlook

Reviews by job title

11 reviews
3.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Many career advancement opportunities Flexible schedule No micro management

Cons

Difficult to grasp the concept Available time having to assist with other people claims

2.0
Jul 17, 2025

Burnt out

Recommend
CEO approval
Business Outlook

Pros

Not too sure any more.

Cons

If you’re considering a claims adjuster position, especially as a new hire, be prepared for a relentless workload from after your training. The claim volume is unmanageable, and the calls never stop — there’s barely time to finish documentation before you’re pulled into the next issue. You’re expected to stay on top of everything while juggling back-to-back calls with little support. Training is rushed, and supervisors tend to be very monotone and impersonal, which makes the steep learning curve even harder to navigate. Feedback often comes across as cold or overly critical, not constructive. It’s a tough environment for anyone trying to learn or build confidence in a new role. There’s a real disconnect between expectations and what’s humanly possible in a day. Work-life balance doesn’t exist, and the constant pressure to meet metrics can quickly lead to burnout. I wouldn’t personally recommend this job unless you thrive in a high-pressure, non-stop environment.

5.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive environment, good pay, nice holiday bonus

Cons

heavy workload, stressful, frustrating, lack of schedule flexibility, up to 6 new files per day

Viewing 1 - 3 of 11 Reviews

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