Question 1

Is Prudential a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Prudential have rated their employer with 2.9 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Prudential employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at Prudential now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Prudential.

Question 2

Does Prudential pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Prudential with 2.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 26.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at Prudential.

Question 3

How happy are Customer Service Representative CSR professionals working at Prudential?

Accepted Answer

33% of Customer Service Representative CSR employees at Prudential would recommend their employer to a friend. This rating has decreased by 47% in the past 12 months. Customer Service Representative CSR professionals have also rated Prudential with a 3.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Prudential?

Accepted Answer

Financial Advisor (260), Director (148), Manager (109), Vice President (108), Insurance Agent (103), Financial Professional (99), Customer Service Representative (96), Financial Professional Associate (93), Life Planner (86), Intern (71), Software Engineer (57), Analyst (54), Financial Planner (54), Financial Consultant (53), Medicare Sales Agent (49)

Question 5

What are the pros of working at Prudential according to real employee reviews?

Accepted Answer

"Good benefits and 401k." ((in 635 reviews)); "Good work life balance and lenient" ((in 404 reviews)); "The people are great that work at PRU and the company seems to genuinely care about their employees." ((in 385 reviews)); "Great Culture and put effort into their new hires" ((in 226 reviews)); "Good pay if you can hustle and be self sufficient" ((in 209 reviews))

Question 6

What are the cons of working at Prudential according to real employee reviews?

Accepted Answer

"Poor management: They make you split your commissions with other advisors that have been with the company for a while." ((in 171 reviews)); "no salary to begin so its pretty sink or swim for the first two years." ((in 122 reviews)); "Commission only with charge backs and ( YOU ) must be the responsible one to log in at least 5 hours everyday" ((in 101 reviews)); "Bad Managers in the wrong roles." ((in 99 reviews)); "Senior leadership expectations are very unrealistic and selfish" ((in 63 reviews))

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