QAD reviews

3.2

47% would recommend to a friend

(597 total reviews)
avatar

Sanjay Brahmawar

32% approve of CEO

40% positive business outlook

QAD has an employee rating of 3.2 out of 5 stars, based on 597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QAD employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

597 reviews
2.0
Mar 10, 2022

QAD No More

Recommend
CEO approval
Business Outlook

Pros

The company culture had been so amazing. There was an era of learning, training, teamwork, and optimism. Our customers loved us and we provided a level of Customer Support and skill that was unlike any of our competition.

Cons

Over the past 10 years the company gave up on training and developing existing talent. The company was sold and the entire Support and maintenance experts where outsourced. It is QAD in name only and may not have a future under the current management group.

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QAD Response
4y
Thank you for your service of over 20 years. I am very sorry to hear your role was impacted with our restructuring. We are restructuring to ultimately improve QAD and it has meant making some tough decisions and we do not take lightly the negative impact this has had on individuals. I wish you the very best in your next career move. Thank you.
1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The old QAD (pre-2022 and sale to Thoma Bravo) was amazing and built on foundations of employee care and development and everyone worked to ensure customers succeeded. (but that all changed)

Cons

It's a sinking ship. Don't let the marketing hype fool you. The leadership has had near total turnover in the last 2.5 years. If the company hits the PE owners' EBITDA target (though unlikely anytime soon) - you'll see another exodus as many of the execs and senior leaders cash in as they've been incentivized with 'shares' based on hitting aggressive profitability targets to the point the PE owners get their ROI and sell the company off. Massive numbers of highly talented people have been laid off to cut costs (especially in the US), Operations were closed in multiple countries. Layoffs continue like clockwork each quarter-end. QAD used to be very good at many things but has become an expert at letting people go. In reality this is exactly the path communicated when QAD sold off to private equity. It's sad and no longer the company so many employees and customers knew.

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QAD Response
1y
Thank you for your incredible 20 years of service with QAD. I’m truly sorry to hear that your experience towards the end wasn’t as positive as we would have hoped. Since merging with Thoma Bravo, a leading private equity firm in technology, we’ve faced some challenges, including restructuring and reductions in certain areas. However, this partnership has also opened doors to exciting new investments in product development, acquisitions, and overall growth for QAD. Your dedication has been a crucial part of our journey, and we’re excited about the future and the opportunities it will bring. We wish you much success in your future endeavors.
1.0
Nov 6, 2023

Nepotism and Morale Issues at QAD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote work offered to most employees

Cons

I recently worked at QAD, and my experience was far from what I expected from a reputable company. While QAD offers competitive compensation and some talented employees, the overwhelming nepotism within the organization casts a dark shadow over the workplace environment and seriously undermines morale. One of the most frustrating aspects of QAD is the blatant favoritism that exists for employees who are related to certain key individuals within the company. There seems to be an entire family working at QAD, with the family matriarch bringing in significant revenue for the company. Unfortunately, this has resulted in a situation where the rules and policies that apply to the rest of us are seemingly bent or ignored when it comes to this family. This nepotism problem not only erodes trust and fairness within the organization but also makes it clear that there is a distinct lack of accountability for some employees. For those of us who are not part of the favored family, it's incredibly demoralizing to see others getting away with questionable behaviors or poor performance without facing consequences. In a professional environment, it's essential that all employees are held to the same standards, and no one should be above the rules. The nepotism at QAD seriously compromises this fundamental principle, making it difficult to maintain a positive and productive workplace. It's disheartening to witness how such an issue can undermine team morale, discourage hard work, and breed a sense of unfairness among the staff. While QAD has some positive aspects, the rampant nepotism within the company seriously hampers its potential as a desirable place to work. If you value fairness, accountability, and a positive work environment, you may want to think twice before considering a career at QAD. The company must address these issues to create a more equitable and harmonious workplace for all its employees.

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QAD Response
2y
I am very sorry to hear this was your experience. I have shared your comments with our HR Team as I know we would not want this to be the experience for any employee at QAD. We work very hard to create a positive and productive workplace. We start with recruitment conducting extensive search and outreach campaigns - including reaching out to our employee base for applications and referrals to find the best candidates for the job. We have worked to build a culture of inclusion, equity and collaboration at QAD. Thank you for your comments and we wish you well in your next career endeavor.
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