Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

63% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 45 reviews)); "Friendly staff and guests there" ((in 41 reviews)); "They allow for very Flexible Hours" ((in 22 reviews)); "Manager is nice." ((in 19 reviews)); "Great customers and coworkers." ((in 15 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 75 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 38 reviews)); "Lack of training" ((in 7 reviews)); "The pay was horrible with no raise or bonuses." ((in 7 reviews))

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

63% would recommend to a friend

(871 total reviews)

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.1

Senior management

3.0

Culture & values

2.9

Career opportunities

2.8

Compensation and benefits

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

871 reviews

2.0

Jul 14, 2015

Minimal training

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

This was my first job out of the Army. It job helped me get experience working with customers and handling money.

Cons

There was almost no training. I was placed on the night shift and was left to fend for myself. The pay was really lousy. Management expected the employees to go above and beyond, yet were unwilling to provide pay above the minimum wage.

1.0

Mar 4, 2025

Don't waste your time unless you management

Night auditor

Recommend

CEO approval

Business Outlook

Pros

It was a paying job

Cons

Very clicky Favoritism Ill managed Unfair request Work that was not related to the hotel work Miniature never showing up on time Having to work longer than your shift because of worker not showing up or manager for their hour schedule Accusations without proof

1.0

Dec 15, 2022

Horrible management

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Just to say you have a job

Cons

Everything horrible from management to guests. No tips no linens black mold everywhere just horrible! Offers nothing for employees not a water nothing! Extremely poor management!!!

Viewing 1 - 3 of 871 Reviews

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Quality Inn & Suites

Quality Inn & Suites reviews

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Minimal training

Don't waste your time unless you management

Horrible management

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