Rackspace Technology reviews

Pay is significantly below market rates. They preach the values, how great the culture is but culture does not pay the bills. With the move of going private and the last two acquisitions (TriCore & DataPipe), the company has what looks to be on paper a good strategy going forward. The issue that I've dealt with for the past year is that the company goes into too many directions. There's not a clear vision of the strategy going forward. They preach the hybrid cloud and being able to manage client's infrastructure regardless of the technology they use but it's not quite like that. From a sales perspective, the leadership will push you to sell dedicated infra (servers, firewalls, load balancers) and get you to tack on security software. On the other hand, if you are a cloud specialist focused on AWS, you are always fighting internally with reps on what solutions to pitch to the client. At the end of the day sales people will push what is easy to sell and what gets them paid quicker, which is always dedi servers. The compensation plans are very low. I've held 4 positions at the company and I consistently saw my pay lowered. My last year I increased my earnings but because of all of the changes in the company, I was not sure if my position would still exist. Rackspace is really good about getting you to do lateral moves and finding a way to pay you less when you do it. I think it's sad that Rackspace gives you a good technical training but keep losing people to the competition over pay. I have seen great sales and technical staff leave the company this year alone. Rackspace use to be the place where you stayed for 10+ years but not anymore. The culture that we all cherished seems to be ending quicker every day. I love Rackspace and I wish nothing but success for the company. I hope they can find ways to retain the great employees they built and pay them fair wages according to market rates.

Ever since I joined the company over a year ago, the famous "Racker culture" has been going downhill. It used to be about "work hard, play hard", but the "play" part has gone out window. Rackspace also has a list of core values that has long since been thrown aside. The final nail in the coffin hit today. Pokemon Go was completely banned on Rackspace premises for made up reasons involving security. Either our security experts are completely not qualified, or there's another unstated reason and our core value of "transparency" is completely dead. Rackspace is trying to grow into a big company, and they're stumbling hard. They're throwing out a lot of the good and replacing it with directives coming from inexperienced managers.