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Rakuten Advertising

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Rakuten Advertising reviews

3.9

76% would recommend to a friend

(220 total reviews)
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Nick Stamos

75% approve of CEO

46% positive business outlook

Rakuten Advertising has an employee rating of 3.9 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten Advertising employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

220 reviews
1.0
Jun 4, 2017

"immature and unethical leadership"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Middle management is friendly and witty

Cons

top management is old and inexperienced, give hints of snobbishness and arrogance, don't make an effort to listen and learn. Jingoistic culture is encouraged, one of rallying around the CEO. “we have a unique culture” – you will hear this till your ears bleed. Doesn’t every company have a unique culture? They like to think of themselves as different from Rakuten (parent company) and make fun of them but not really. Distributing Badges with CEO's picture (embarassing), diaries with his picture sent to Ukraine. Rakuten does the same. People who are close to CEO and sing his praises get promoted. Praises compensate for incompetence. Rakuten has a similar top down culture. 2 women in leadership of about 8-10, less than 10% of the company reports to them and they speak less than 5% of the time in meetings. Slice boasts of meritocracy, take one look at the CFO and that theory goes out of the window. up until 2016 back they did not know how many people worked at Slice and what each of their compensation was. No points for guessing, G&A reports to the CFO. I have never met another CFO who is so challenged on both Finance and management. There is a very high emphasis on “fitting” into the culture. I found different teams to have different cultures. Most of management don't see any fault in themselves or in their business model or their product or their company culture. I found most employees to be quite green, this being their first job or no big company experience. Seems like kids high on candy. The company is mostly run between the Stanford alums, everyone else is there to support them. They are high on the free money they get from Rakuten and have no qualms in making fun of Rakuten in return. CEO cannot handle difference of opinion and it does not take long to figure that. CFO lack basic ethics and CFO skills. My current CFO is a superstar and can put together more sophisticated models than the entire team put together. I have learned more in 2 days here than in several months at Slice. I did make friends and found the middle management to be smart and witty. Everyone in the company is well aware of the individual who yells at people, in front of the CEO, CFO and rest of the leadership team. And yet the CEO calls it a respectful environment. If top management yelling at subs is respectful, then yes, it is very respectful. I have worked at other places and my current workplace is “actually” respectful. Another favorite is the good cop-bad cop game. It takes a few times to make sense of it. One of the CEOs buddies will play the bad cop. The CEO will sweep in, say he had no idea and start the good cop part. You only need to disagree about something for the shame game to begin. You will be belittled and told how insignificant and replaceable you are. If you express your opinion, CEO says your opinion is not worthy of a response, who asked for a response?!. Will try to control what you say while you worked there and even when you don't work there .. geez No sense of boundary. you manager will take the liberty to text you any time of the day, any day of the week. I worked very closely in the G&A function, with the CFO and sat in executive meetings. My experience was quite forgettable. Even though the CFO wanted me to continue I chose to move on. I am now at a pre-IPO company with a wonderful team. If culture is not a very important criteria or you are still in an entry level position, or looking for a stop before your next move, this might be the company for you. When I took this position, I had more than a couple of offers and chose this one. In hindsight, I could have benefited from a realistic review. Accepting a position is an important career decision. Reviews are just to share the experience so candidates can make an informed decision. Goodluck.

1.0
Jul 13, 2019

Worst company I've worked at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits, free lunches, gym, unlimited PTO, some really smart, great people

Cons

The list is endless...First, the lack of leadership. Upper management was never there as they were trying to find a way to exit. Middle management was horrendous and incompetent. They didn't know how to manage nor display any real leadership capabilities. They had no direction and little to no idea of what they were doing. Communication was nonexistent throughout the company and there was three different cultures. Each group was insulated, distinct and operated independently. There was not much team cohesion. So, depending on which group you were part of, you could have a very different experience. Slice emphasizes its great culture. Well, now that it's been acquired and most of the people that made that culture "great" left, there isn't much culture. What's left is the leftovers and the stains that couldn't be washed away (and I am only speaking about the managers/leadership). Bottom line - don't work here!

3.0
Jul 28, 2023

They have a lot of work to do

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You get to work on some really cool brands - If you get a good manager, they make the job worth it. And really have your back. - They allow remote work - You get travel to some pretty fun places and events

Cons

- They don’t appreciate good people. You will only get promoted if you suck up and tell everyone how good you are. Doing the hard work and taking on hard clients gets you no where. They literally take advantage of the hard workers, until they breakdown. They only have promotions once a year so if you are ready and deserve one, to bad, you have to wait for the next cycle. - They had another round of lay offs where they got rid of a lot of good people because they lost accounts. But these accounts were lost not because of account management but pricing and tech: these people were put on the hard accounts knowing they were trying to keep the client, and how did they get repaid, they got laid off. - There is no balance. You will work long hours and while that’s typical for the role, you will never get rewarded for it. Hard work gets you no where unless you tell everyone how hard you worked. - The CEO, first can’t even say the companies name correctly, and two has NO idea what the manager service teams does only a daily basis. Every All Hands he is such a downer talking about the War in Ukraine and that’s why the business is bad, when hello, it’s because you don’t invest in good people and aren’t upping the technology. The company isn’t doing well because the promote the wrong people, reward bad behavior, and don’t treat the right people well. - They make you pay for all your travel up front and then pay you back eventually. Which is fine for senior people, but entry level people and even Account Mangers, it’s a lot to ask of people when you are paying them $60K a year and they have to cough up $1K+ for a one day trip.

Viewing 1 - 3 of 220 Reviews

Glassdoor has 257 Rakuten Advertising reviews submitted anonymously by Rakuten Advertising employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten Advertising is right for you.