Regus reviews

2.5

28% would recommend to a friend

(2,956 total reviews)
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Mark Dixon

27% approve of CEO

28% positive business outlook

Regus has an employee rating of 2.5 out of 5 stars, based on 2,956 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Regus employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 25, 2016

Company going downhill

Recommend
CEO approval
Business Outlook

Pros

Weekends and holidays off, working with the clients and co workers.

Cons

Since our last CEO in the Americas retired the company has steadily gone downhill. The goal of 20,000 centers by 2020 is ridiculous. Centers are competing with one another for business. Goals are supposed to be SMART - the ones directed by Corporate are unrealistic and unattainable. Morale is at an all time low. The new model of each GM having 3-4 centers is going to fail as the centers are severely understaffed and the clients and surviving staff will be leaving. They keep changing the incentive programs to take more away from the teams.

3.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Very generous with holidays, floating holidays, PTO, etc. In the past, if you were a good salesperson, you could make a very good income but slowly the company has made several moves to reduce and/or eliminate commission to salespeople, even the top sales teams in the company globally. Overall, the facilities that you work at (and sell) are top notch and many of the clients that work at Regus officse are fantastic and I've made several friends from both current and former Regus clients. I really enjoyed the majority of people I worked with at Regus but after a while, employees start to feel unapprecaited/overworked and you can see a change in their demeanor and enthusiasm as they start to disengage knowing that they don't have a future at Regus. Depending on where you work you can get certain benefits like free parking and the ability to transfer to a new location and/or city/country if you desire to move with Regus, which is nice.

Cons

The company will go through massive layoffs and restructuring 1-2 times per year- you can always count on that so it's difficult to feel like your job is ever safe, regardless of performance. The culture is awful and management promotes a "manage by fear of losing your job" mantra that starts to take a toll on everyone after a while. The company has been obsessed with spending every $ of income on opening more and more locations even in markets that are totally saturated where it ends up just cannibalizing sales from other Regus locations. This leads to frustrated Managers and Directors because there simply isn't enough demand to keep up with the supply and yet the sale targets contineu to escalate with no justification- "just sell more" or additional tools and resources. It's not as if Regus is actually taking the time to do legitimate analysis to determine whether or not it makes sense to continue opening offices. Further, there is a high sense of hubris within Regus Senior Management that they are the best simply because they have 10x as many locations as the competition and as a result new competitors are starting to claim more Regus clients. The CRM at Regus is horribly dated and many of the internal systems are also antiquated but the company refuses to address it. Regus can be a decent job for someone who is just starting their career or wants to get some sales experience but it's really difficult to say that there is great long-term career potential with a company that doesn't value 95% of their employees and is cutting-costs continually. The poor staff at Regus centers is spread so incredibly thin now that the customers are suffering with an overall lack of customer service and responsiveness unless you say you want to buy something. Training for employees is also sub-par and you more or less have to "figure it out" on your own without much structure whatsoever.

1.0
Nov 20, 2014

Run don't walk from this company

Recommend
CEO approval
Business Outlook

Pros

Working with a lot of great people, it's the only thing that saved me all these years. Time off and Holidays are great! Would not recommend this company to anyone.

Cons

As a current Director in this company they do not know how to treat their employees. We are all just numbers and as our leader told us before a meeting we all suck, it's time to get new people working in this company that the tenure ppl need to go. We have only helped grow this company and worked countless hours but that doesn't matter.

Viewing 1 - 3 of 2,956 Reviews

Glassdoor has 3,466 Regus reviews submitted anonymously by Regus employees. Read employee reviews and ratings on Glassdoor to decide if Regus is right for you.