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Renewal by Andersen

Part of Andersen

Engaged Employer

Renewal by Andersen reviews

3.6

61% would recommend to a friend

(2,299 total reviews)
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Troy Barrow

73% approve of CEO

60% positive business outlook

Renewal by Andersen has an employee rating of 3.6 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Renewal by Andersen employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Andersen is a great name and the brand recognition is definitely there with customers. If you’re coming from another in-home sales position, you’ll probably do well. The money is there. 10% commissions on everything sold. Average “decent” rep writes about $100,000 a month, some write $350,000 a month...you do the math. The appointments are preset and there is zero cold calling. This company spends A LOT OF MONEY in advertising on radio and tv and direct mail and events etc. PROS: Money. The money is there. It’s not super easy, but it’s there for the taking. Monthly bonuses are a nice touch too. Anybody who is anybody at RBA is pulling in a hundred g’s or more. Some are set to make $350k or $400k. There will NEVER be a shortage of leads. Leads are preset. No cold calling. Company Brand does some of the work for you You choose your days off (not so fast... this isn’t a M-F 9-5 gig... see cons) Great sales training (weekly sales training is good... the initial two week training is ok if you don’t mind memorizing a script) VIP trip each year. 2 or 3 reps make this trip Here is my description of the typical rep who does very well at RBA Atlanta: 1- Someone who is not worried about family/ work-life balance. For example: single people, husbands where the wife stays home, empty nesters maybe (see cons for further detail.) If I didn’t have my wife at home with the kids, this would have been impossible. 2- Someone who is willing to drive countless miles every day (again see cons) My wife and I swapped cars so I wouldn’t have to drive my gas guzzling truck so much 3- one call closers only. If you’re coming from soft sales or customer service or if you don’t like same day pressure sales, click the arrow on the top left of the screen because this is not for you 4- age and gender don’t seem to be big factors, although while I was there I didn’t see people over the age of 50 do very well. 5- Someone who is competitive. They only like to hire people who are coming from $100,000 backgrounds because it REALLY DOES take this type of mentality to cut it.

Cons

These cons are important to consider because they are CERTAIN. 1. Say goodbye to family time. You will be allowed one weekday off and one weekend day off. You choose this at the beginning of the month. You can have different days off from week to week but this is all set at the beginning of the month. The sales managers are NOT interested in family-work-life balance. They do not care that your daughter has piano on Tuesdays or that family movie night is Friday. On days when you’re working, expect to leave the house by 8:30 (first appointment is at 10 and God knows where they’ll send you) and most likely not get home until 10:00 pm. Appointments are set for 10:00, 2:00 and 6:30 each day. You don’t know where you’re going for 2 or 6 until two hours before each appointment... get ready to spend a lot of time stuck in random towns in Georgia because you have no idea which direction they’ll send you in. 2. Say goodbye to whatever car you decide to run into the ground. If you are told that you will be sent to leads primarily in the area you live, you are being misled. For example, I live in the west side of Atlanta OTP. It is NOT uncommon to start my day across Atlanta in Lawrenceville, then have a 2:00 south of the airport, then a 6:00 in Cumming or Suwannee. The sales managers care about logistics and “who is being sent where” as much as a dog cares about the 6:00 news. It doesn’t personally affect them, they think it would be too complicated to figure out, so they just don’t bother. You will be zigzagging across Atlanta, most likely crossing paths with other RBA reps who are being sent to where you are coming from. It is maddening and super frustrating, especially considering how the managers COULD put some effort into this and make everyone’s lives a lot easier. Mark my words: I hope you love your car because your car is where you will live. You will learn the geography of Atlanta better than anyone else in the city without question. 3. Do not expect leads to be fairly distributed. Favoritism is alive and well. I know that’s what mediocre sales people say, but in this case, it’s just true. If you don’t believe me, just give it a shot. I’d love to hear from you about 2 months in. It’s very easy to get caught in a rut. If you stop producing or just have a rough week, you cease to exist. There is no support from management. They’re not going to reach out and see how they can help. They’ll feed you sh*t leads three hours from your house because your happiness is the last of their concerns. You. Are. Only. A. Number. 4. Management is not friendly. Don’t expect this to be one of those “family first” businesses. They will tell you point blank “if you want a work-life balance go work at Target” 5. While you make 10% commission, a LOT of that is charged back because they find things you “forgot to include” like trim work or siding. An inside source told me that they don’t even apply half the stuff they charge you back for. Aka- you may have paid $700 of your commission back to the company for extra trim that never really got installed. Hope this review helps. It’s not intended to talk you out of working here. Even with these cons, it’s still possible to like the job and do very well. There are good people in admin. If nothing else, you’ll receive a bunch of great training and RBA looks great on a resume. I’ve been gone for a while and still have recruiters calling me because they found my resume online and they see that I have RBA listed. Good luck.

1.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

I literally have sat here for 30 minutes trying to think of ONE positive thing to say about Renewal by Andersen franchise owner: THE CASHION GROUP and I came up with nothing. Absolutely ZERO positive or redeeming qualities or highlights about this company. I believe that the other reviews of The Cashion Group pretty well tell the story of what to expect.

Cons

You can EASILY make between $150,000 and $200,000 in your first year! In fact, if you ONLY clear $150,000 you're one of the low producing reps. (Neither of these statements are REMOTELY true, but that's what you’re told so you so you'll actually consider the job) But one quick glance around the office will tell you that there isn’t one Sales Rep making NEARLY that amount. The interview was a joke. No questions about your experience. No questions about your training. In fact, there are very few questions because they don’t care about your experience since you’re essentially there to read a script to the homeowner. I was offered the job because I was “intimidating” -- meaning that they believed that people would do what I say. Their whole shtick is control. You’re supposed to tell people where to sit, nod when you nod, agree with you when you say parts of the script, and they demand that both people are home for the pitch (to eliminate the, “I have to talk to my significant other” excuse. I don’t’ know why they even waste actual sales reps time because there’s ZERO selling in the traditional sense. You walk in, tell people where to sit, open your laptop and follow the prompts and script. Literally, a 5-year old could do this job. If you don’t get the sale (which 99% of the time you won’t because their windows are OUTRAGEOUSLY expensive) pack up your little traveling tradeshow and move on to the next appointment. No follow up, no building of relationships with customers -- you’re a door-to-door traveling window salesman. If that doesn’t make you depressed enough. You don’t actually plan out your week because you’re assigned your appointments every single morning. Oh, and the person that assigns your appointment is competing with the rest of the sales team -- so guess who gets the best leads? They don’t pre-qualify their leads. If a person calls to ask for a quote, they send someone to the house. Given that the average price for each one of their windows is $2,000, you’d think that they’d qualify a little more. Nope, I got sent to a housing area where the average property value was below $40,000. They wrote a contract saying they would pay me $1,200 per week for the first 3 months – after that, it was straight commission with the rep getting 10% of every sale. A month and a half in they stop paying that $1,200 per week saying that you’ve had enough training where you should be making double that. Total liars, swindlers and cheats. If you look at their job postings now -- it says $1,200 per week for 30 days. Other highlights of this mobile telemarketing tenement includes: • No company paid insurance benefits • No company matching 401K • No company car • No mileage expenses • No cell phone allowance • No company provided laptop • No company provided iPad You got the privilege of paying all of your expenses and providing the technology yourself! On my first day, I came in for their sales meeting and their sales tips were straight out of ‘Glengary Glenross’. I realized quickly how much of an end of the sales line job this company is running. I was forced to shadow a couple of reps for the first 10 appointments. Literally, I didn’t see one successful sale closed. Soon after I started there, the company was throwing a company sponsored picnic one weekend and invited all the employees and their spouses to attend. I wanted my wife to have a chance to meet some of the people that I worked with so we start driving to the location they had booked which was right dead center of the freaking hood. After spending as little time as possible there, we left and found out later that one of the employees car window was broken and her purse stolen (nifty) but the best part, the sales team got an e-mail asking for us to pitch in $40 each to help replace her window because apparently the company wasn't going to cover it. Real class act.. They’ll send you all over the state for appointments. One Sunday my first appointment was 70 miles from my home. My second appointment was 125 miles from my first appointment. My third appointment was 60 miles from the second appointment and 51 miles back to my house. Total miles driven for ZERO sales: 306 miles. And this happened almost on a daily basis. If your local economy falls to pieces and this is the ONLY sales job in your state -- Move.

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Renewal by Andersen Response
10y
First, thank you for taking time to write a review. We encourage all of our employees--current and former--to express their opinions and leave feedback. Sales is not the job for everyone, and we try very hard in our interview and training processes to set our consultants up for success. We find this benefits both the employees AND the customers. As we are a full-service company, we strive to build relationships with our homeowners because we are with them every step of the process, from the initial appointment, to install, service, and beyond. Again, we value your feedback, and want to know about your experiences, so I encourage you to reach out to HR to discuss your case directly.Thank you.
1.0
May 2, 2017

Marketing Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, but besides that nothing.

Cons

There's a lot of horrible things I can tell you about this company, but I'll just put it in one simple list. Horrible training, they give you two days and throw you to the wolves. They also sit you in a room to watch a video of a man named David Yoho.. lecturing you, and not showing you. No hands on. It's just terrible. They hire and fire like a time a dozen- you think you've found a great job, well think again, you will be required to get a ton of set appointments that usually fall through. And then after all your hard work, they will tell you your numbers aren't good enough, and kick you out th door without a second thought. They treat people terrible. Unfriendly co workers and management- don't be so sure you've found a friend in the business. This is the most two faced company I have ever worked for. To top it off, the managers will be talking bad about you, but never let you know what you may be doing wrong and never help to say the least. Also most other agents are just overly competitive and need to slow their role because they ain't no better than to be the next one they weed out. Employees management relationships - there's a lot of favoritism going on let's just say that. The company expects WAY too much- most people have new windows and doors, and we can't chance that. But with that, it will equal you having a very temporary job, and they don't care. They will throw you out in a quick snap of your fingers. Don't waste your time here. Get a REAL sales job.

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