ResultsCX reviews

3.5

64% would recommend to a friend

(1,974 total reviews)
avatar

Gautam Thakkar

65% approve of CEO

59% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 9, 2023

STAY AWAY!!!

Recommend
CEO approval
Business Outlook

Pros

Work from home is nice

Cons

Management. They need a complete overhaul of the management level. This place is a perfect example of gender discrimination. Don't expect too much advancement of you're a straight male employee, it ain't happening anytime soon. They will bring in inexperienced people off the street before promoting tenured male employees Work life balance is TERRIBLE!!! Company policies change pretty much anytime middle management begins looking useless so managers and supervisors can keep their jobs and appear needed/necessary The work environment is a carbon copy of high school They allow family members to work together on the same team Favoritism is a REGULAR practice PTO/vacation time is a complete joke Company DOES NOT care about it's employees. They want robots and you're punished if you don't work and became like a robot You're monitored like an inmate in prison. I don't say that for effect or as an exaggeration. THEY WANT YOUR LITERAL EVERY ACTION accounted for and you're threatened with disciplinary action of you don't fall in line with that Tons of system issues that will most certainly become YOUR fault somehow They constantly make changes and just expect you to know they did because you'll get talked to if you just continue on doing what you've been doing They're very spiteful and vindictive for no apparent reason . And I want to reiterate, IF YOU ARE A MALE don't even think about advancement, they have no place there for YOU unless you're LGBT or have a feminine disposition

1.0
Dec 11, 2015

Don't do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None there is nothing at this company worth working there or recommending to work there. This is a scam

Cons

Worst company to work for if your too smart and experience d. They do not want to pay their employees and they have too many lame excuses. They keep incompetent people and get rid of the qualified. Lousy management and lazy employees all wanting a free ride! Don't do it! There's other ways of making money where you don't have to be treated like second class to be rewarded. Horrible people, heartless! Money hungry scumbags. It's a scam!

2.0
Dec 8, 2022

Lies on Lies

Recommend
CEO approval
Business Outlook

Pros

Simple easy to do job. Work from home. I gave it 2 stars ONLY based on this.

Cons

The ad listing is a lie. This job works weekends, before 9am and after 5pm. I was hired as a mon-fri 9-5 and those ARE NOT my hours. I was told this would only be the case during AEP, this is also a LIE. You get little to no training in a group varying in sizes of 50-100 depending on the "class" your taking. Most of "class" time is taken up by trouble shooting peoples computer problems leaving little to no time for actual training. Terms are used interchangeably making it hard to decipher what someone is actually trying to tell you. You will deal with server side issues daily and major issues with THEIR equipment weekly. You will not be paid if their issues last for more than 30 minutes. You are not allowed to clock in until their system decides to work. During AEP you will be called and begged to do OT because they are not staffed accordingly.

Viewing 1 - 3 of 1,974 Reviews

Glassdoor has 2,266 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.